ASSEK Member Engagement Officer Jobs in Kenya

ASSEK Member Engagement Officer Jobs in Kenya


Background:

  • The Association of Startup & SMEs Enablers of Kenya (ASSEK) is a business membership organization operating in Kenya that aims to bring together and represent the interests of organizations supporting the development and growth of startups and SMEs for maximum impact.

  • Assek is recruiting a Member Engagement Officer.

  • He/she will report to the CEO and will be responsible for recruitment, CRM, communication, events, and procurement support.

    Duties and Responsibilities

  • Develop and manage the delivery of campaigns to recruit new members.

  • Implement systems to identify individuals with a high propensity to engage with ASSEK with the aim of recruiting them as members.

  • Ensure that the membership offering is clearly presented through multiple channels.

  • Research and acquire opportunities to promote membership.

  • Develop membership retention strategies and targets.

  • To manage member recognition programmes and renewal systems.

  • Internal champion for the CRM database, using it in recruitment.

  • Responsible for member communications in line with ASSEK brand guidelines.

  • Develop and deliver membership marketing campaigns across all channels.

  • Planning and delivery of members’ events and develop a regular programme of activities.

  • Accountable to the finance team for
    the Membership budget, spend and forecasting.

  • Synthesize membership data into comprehensive reports.

    Qualifications / Requirements

  • Holds a degree or diploma in development studies, communication or related field.

  • At least 3 years’ experience in membership management, stakeholder engagement, strategic communications, advocacy or related field.

  • Practical and thorough knowledge and understanding of managing a membership scheme, with experience of leading a membership or loyalty scheme and CRM systems.

  • Experience of delivering multi-channel marketing campaigns including digital marketing tools.

  • Ability to analyze data and develop information into reports for wider dissemination.

  • Knowledge of Kenya Data Protection, and other legislation.

    How to Apply

  • For more information and job application details, see; ASSEK Member Engagement Officer Jobs in Kenya


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