Ascentech Unified Inventory Management Support Engineer Jobs in Nigeria

Ascentech Unified Inventory Management Support Engineer Jobs in Nigeria

Key Responsibilities

  • Exhibit strong customer facing skills while under pressure with the ability to react, adapt, and respond professionally to complex and emotional situations

  • Collaborates well with resources outside own area of expertise to resolve customer reported problems

  • Confident, articulate, and professional written and verbal skills through phone, email, and virtual engagements

  • Troubleshooting and problem solving.

  • Champion organizational projects, programs and/or business initiatives using demonstrated creativity and ingenuity to improve performance and customer experience

  • Participate in customer technical events (i.e. site visits, user group meetings and webinars)

  • Understand the Product Lifecycle and future direction for the supported products or product line

  • Actively participate in scrum teams: including documentation and requirements review, feedback on sprint demonstrations, test and validate demo environments, and identifying supportability requirements

  • Creation of lab environments to replicate customer issues

  • Adhere to case management best practices and look for new ways to improve the quality and integrity of case data/documentation

  • Flexibility to work various shifts and provide rotational pager support as required

    Technical Skills / Competencies & General Requirements:

  • Strong knowledge of Oracle Unified Inventory Management (UIM)

  • Fixed Line, Voice and Data implementation experience.

  • Core skills in: UIM, Unix, Java, PL, SQL.

  • Sound knowledge in UIM cartridge development.

  • Awareness of UIM Product DB Tables and their relational dependencies.

  • Experience in integrating UIM with upstream systems using web services.

  • Experience in Extension Points configuration and rule set development.

  • Must be able to model logical as well as physical inventory in UIM cartridge.

  • Experience troubleshooting/configuring base application packages.

  • Ability to work independently based on inputs from LLD.

  • Good
    problem solving skills.

  • Hands on experience in developing and debugging WebServices.

  • Understanding of the Oracle RODOD/RSDOD Solution.

  • Experience in UIM installation.

  • Perform code build and deployment of the completed codes into the development and testing environment.

  • Knowledge of SOAP, REST and JMS.

    Educational Requirements

  • HND/BSc in Computer Science, Electrical /Electronic Engineering and/or other related field. Management Information Systems (MIS) related work experience and technical certifications will be an advantage.

  • A minimum of 5 years of related work experience.

  • Ability to perform data migration of entities from external inventory systems to UIM using DB scripts, rulesets, etc. will be an added advantage.

    How to Apply

  • For more information and job application details, see; Ascentech Unified Inventory Management Support Engineer Jobs in Nigeria

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