AppZone DevOps Support Officer Jobs in Nigeria

AppZone DevOps Support Officer Jobs in Nigeria


Job Description

  • AppZone is Africa’s leading provider of home-grown financial technology solutions. We expand the scope and competitiveness of financial institutions by delivering disruptive innovation on agile technology using best practices.

  • We recognize that our super-talented and highly motivated people are at the core of our unprecedented success so far. As such, we seek for more extraordinary individuals to join our high-performance teams and become part of making history.

  • Your contributions have the potential to impact millions of people across Africa as we work together to provide technology that empowers people with unlimited access to financial services.

    Job Profile

  • We are looking for a talented, self-driven and ambitious DevOps Support officer to join our support team! you will be responsible for resolving non-code base related technical problems including database, routing system request and resolution of recurring service degradation issues.

    As a DevOps Support officer, your responsibilities would include...

  • Coordinate relevant functional teams to carry out preventive maintenance activities including deployment, database management, data scripting, infrastructure monitoring and management amongst others.

  • Monitor service disruption events and critical thresholds of application services and infrastructure resource metrics

  • Participate in the analysis and resolution of issues activities including case logging, problem analysis & resolution, case assignment & tracking, incident notification & reporting, and SLA compliance tracking.

  • Provision of support to troubleshoot and resolve all non-code-related technical problems including database, operating system, web-server, integration, networking, and hardware issues, amongst others.

  • Provide support for preventive operational activities including routing system resets, disk space management, analysis of recurring service degradation trends, and resolution of recurring service degradation issues

  • Coordinate relevant functional teams to implement changes to deployments, configurations, servers and network connections in line with the change management process

  • Provide support to application developers and relevant stakeholders in the
    planning, execution, and automation of deployment activities.

  • Provision of a reliable interface between application support and relevant functional teams during implementation, maintenance, and support engagements by giving regular and timely work progress updates.

  • Coordinate, monitor and provide status updates for day to day operational concerns to customers and stakeholders

  • Contribute in the documentation and adherence to technical policies and procedures

  • Provide training to internal stakeholders with relevant tools and technical documentation.

  • Communicate effectively well with internal/external parties

    Requirements

  • BSc in Engineering, Comp. Sci, Other

  • Experience working in a Software Company, Fintech, Bank, IT Infrastructure Company, System Integrators.

  • 2yrs+ DevOps, application admin work experience.

  • Knowledge of Software, Payment, Banking, IT Infrastructure, Cloud Computing Platforms

  • Understanding of Scrum, Continuous Integration/Deployment, Change Management, Database Management, IT Automation, Microservices.

  • Problem Solving, Analytical Thinking, Attention to Detail, Communication, Teamwork, Proactivity

    How to Apply

  • For more information and job application details, see; AppZone DevOps Support Officer Jobs in Nigeria


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