American International Group Production Underwriting Manager - Group PA & Travel Jobs in Kenya

American International Group Production Underwriting Manager - Group PA & Travel Jobs in Kenya

Purpose of the Role

  • Strategic Management of the Product Tower, Accident & Health Dept. in Kenya.

  • Role includes setting departmental goals and budgets, monitoring and achieving them in terms Top and Bottom Lines.

    Principle Duties and Responsibilities


  • Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls

  • Take accountability for Profit Centre P&L
    Business Operations

  • Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets

  • Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.

  • Manage estimates and reporting processes and prepare ad hoc financial and management reports

  • Manage and coordinate SLA’s with CPS to ensure operational efficiency and achievement of agreed customer service standards

  • Assist Finance & accounting department with receivables

    Portfolio Management

  • Ensure adherence with all underwriting guidelines and bulletins

  • Manage the portfolio in profitable and sustainable growth, closely following claims activity trends

  • Ensure adherence with all reporting requirements

  • Ensure adherence to all control framework requirements

  • Weekly reporting on key performance indicators for new and renewal business

    Technical Underwriting

  • Review, analyze and underwrite new and renewal business within underwriting authority

  • Provide technical direction to underwriters in the Profit Centre

  • Negotiate terms and conditions with clients and brokers

  • Handle referrals to regional office as appropriate

    Business Development and Retention

  • Keep abreast of market changes and trends. Provide strategic direction for new business / new product development

  • Seek opportunities to improve synergies and lead cross-sell initiatives with other profit center’s

  • Develop and maintain strong personal and professional relationships with clients

  • Represent AIG on industry bodies and professional associations and organizations

    Expense control

  • Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

    Audit and Compliance

  • Ensure adherence to audit requirements

  • Ensure adherence to regulatory and compliance requirements

    Performance Management

  • Set employee objectives and manage performance to achieve business goals

  • Ensure that appropriate training and development is provided to meet technical & regulatory requirements and encourage professional & personal growth

    Talent Management

  • Work with HR to ensure that staff development plans are in place with feedback and follow-up

  • Manage succession planning to develop & retain talent and build bench strength


  • Graduate level degree in Insurance; Business, economics, or marketing

  • Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)

  • Computer literate and proficient in the use of relevant software


  • Extensive Technical Insurance Knowledge

  • Statistical and Financial Management

  • Client Relationship Management

  • Interpersonal and Communications Skills

  • Innovation and curiosity

  • Strong analytical and interpersonal skills

  • Leadership Skills


  • 5-10 years management experience in a related / relevant business

  • 5-10 years general marketing experience

  • 5-10 years insurance experience

  • Insurance knowledge including underwriting concepts and local business practices

  • Understanding of database marketing, modeling and segmentation

  • Ability to work in a matrix organization and liaise with multiple departments



  • Risk Analysis and Pricing

  • Distribution Management

  • Products Knowledge

  • Policies & Regulations

  • Portfolio Management


  • Dealing with ambiguity

  • Customer Focus

  • Negotiating

  • Drive for results

  • Building effective teams and develop Talent

  • Presentation Skills

  • Innovation Management

  • Business Acumen

  • Problem Solving

  • Change Management

    How to Apply

  • For more information and job application details, see; American International Group Production Underwriting Manager - Group PA & Travel Jobs in Kenya

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