Amaiden Energy Nigeria Technician - Service Desk Support Services Jobs

Amaiden Energy Nigeria Technician - Service Desk Support Services Jobs


Amaiden Energy Nigeria Limited, (formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and Nigerian investors. Since commencing operations in March 1997 the company continues to grow and exerts its presence in numerous Projects in the Nigeria Oil and Gas Industry

Responsibilities:

  • Logging of calls, incidents, problems using company Service Management Tool inclusive of Remedy
  • Provide Email/Storage support for Clients
    VPN/Remote Assistance Support
  • Ensure client systems have correct configurations (DNS, DHCP, Server mappings)
  • User Profile, Quota, Folder & Print account management
  • Management of Print access for End Users
    Trouble shoot and resolve User’s computer systems faults
  • Provide 1stlevel Network Support (Network Patching)
  • Individual UPS support
  • Provide Digital signage support
    Audio conferencing Support
  • Provide support for the following collaborating tools VC, client Lync and Skype for busi
  • Carry out End Points cable management
  • Collaboration with third party vendors for on-site hardware support activities

    Requirements:

  • HND in Computer Engineering/Electronics/ Electronic Engineering
  • Bachelor's Degree in Computer Engineering/Electronics/ Electronic Engineering
    Professional Qualifications:
    ITIL Foundation
  • Microsoft Certified Solutions Associate (Windows 10) or Modern Desktop Administrator Associate o Microsoft Certified Solutions Associate (Microsoft Office 365) or Enterprise Administrator Expert
  • BMC Remedy Certification -
    Required for process support
  • Good knowledge of Analytics g. Business Object Reporting Tool
  • Knowledge supporting Microsoft environments (e.g., Windows, Exchange, SQL, et) will be an advantage.

    How to Apply

    Interested and qualified candidates should apply online by 30th October, 2019.

    For more information and job application details, see; Amaiden Energy Nigeria Technician - Service Desk Support Services Jobs

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