Alfred & Victoria Associates Senior Core Network Engineer - CS Jobs in Nigeria
Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.Alfred & Victoria Associates Senior Core Network Engineer - CS Jobs in NigeriaResponsibilitiesPerform Second Line Maintenance support for all Core Network NEs including MSOFTX3000, UMG, HLR, STP, SBC and NGN and associated elements
Carry out hardware and software expansion/faults for the existing operational network
Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until it solved, Case owner once they get it from CS TL/Manager or Shift Duty Engineer
Solve the problems within SLA base on the contract
Daily health check performance and analysis, report immediately in case of any ambiguity
To be involved in planned activities, like BSC/RNC integration, POI integration, new node integration in the network
New software release update and implementation when they become available
To monitor the system Clear Codes daily and perform activity to minimize the occurrence
Attend meeting with the customer and is responsible to ensure the quality service
To create & modify routing & digit translation on different nodes when requested
To get involved in software & hardware upgrade if requested
Ensure the trouble ticket resolution within required SLA.
Minimum Bachelor's or Master's (plus point) in Telecommunication or equivalent.
Well versed with 2G/3G circuit and CSFB LTE network architecture & protocols
Vendor experience of minimum 5 years in fault management, performance & capacity monitoring, and configuration management.
Experience in Huawei circuit switching equipment’s is a must + Experience will be a plus point
Experience in system upgrades, expansions & health checks of the network
Familiar with O&M and technical support work flow
Huawei Core Network CS experience including MSOFTX3000, UMG, HLR, STP, SBC and NGN
Process and Project Management, Customer Expectation Management
Configuration Management and implementation of the plan
Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org with the subject as "Senior Core Network Engineer - CS" Application Closing Date 8th February, 2019.
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