Alan & Grant IT Support Analyst Jobs in Nigeria

Alan & Grant IT Support Analyst Jobs in Nigeria



Alan & Grant is a firm of consultants creating innovative HR & Enterprise Solutions. We focus on enabling performance improvements around our clients’ people, product and project concerns.


We work with different organizations to conceptualize, build and deploy bespoke solutions aimed at improving overall performance and align workforce to long-term corporate objectives ensuring sustained growth and profitability in the process.


The IT Support Analyst role is to ensure proper ICT operations so that end users can accomplish organizational tasks efficiently.
This includes receiving, prioritizing, documenting and actively resolving end user help requests.


Responsibilities


  • Evaluate documented issue resolutions and analyze trends for ways to prevent future re-occurrence.
  • Attend to incoming help requests from end users via both telephone and work orders in a courteous manner.
  • Maintain, update and debug company websites.
  • Record, track, and document the IT helpdesk request, including all successful and unsuccessful attempts made, and actions taken, through to the final resolution.
  • Identify and learn appropriate software and hardware used and supported by the organization including ERP and LMS.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing online and onsite file backups, and configuring systems, printers, intercoms telephony and applications.
  • Perform related duties consistent with the scope and intent of the position including administrative functions.
  • Update network applications, servers, access points, routers and other network equipment as required
  • Perform routine server monitoring and performance bench-marking
  • Monitor and remove virus, spyware, and other unauthorized software.


    Requirements


  • B.Sc / HND Degree in Computer Science or related field.
  • Certifications such as MCP, A+ or its equivalent.
  • Minimum of 2 years post NYSC work experience on a similar role.
  • Prior experience in an administrative function is
    a plus Proficiency in Microsoft Office Suite
  • Experience with desktop operating systems including Windows 7,8.1 and 10, Ubuntu Linux, and Mac OS
  • Experience Managing local and cloud servers (WHM/CPanel)
  • Experience administering ERP software Like Sage 300, OpenERP (Odoo), SAP
    Intermediate knowledge of CMS like Wordpress, HTML, Javascript, MySql, CSS and PHP.
  • Intermediate knowledge of TCP/IP, Switching, Routing and subnetting. Access point configuration and Networking.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in timely fashion.
  • Physically capable of lifting and transporting of moderately heavy objects, such as computers and peripherals.


    How to Apply


    Interested and qualified candidates should apply online by 30th May, 2019


    For more information and job application details, see; Alan & Grant IT Support Analyst Jobs in Nigeria



    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Nigeria.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.