African Trade Insurance Agency Claims Officer Jobs in Nigeria

African Trade Insurance Agency Claims Officer Jobs in Nigeria


Reporting to the Senior Claims & Recoveries Officer, the Claims Officer is responsible for the following:

  • Provide analytical and technical support in claims management;

  • Implement policies and procedures for investigating, evaluating and managing risks and
    settlement of claims;

  • Propose improvements in the underwriting guidelines based on claims and other experiences;

  • Assess all information and documents submitted in support of claims to determine their accuracy
    and compliance with insurance policies issued;

  • Provide technical support to the underwriting and accounts departments in all phases of claims
    handling;

  • Maintain a system for monitoring and managing individual and portfolio exposures;

  • Measure financial impact of claims and recommend appropriate actions to avoid, retain or
    transfer the risk;

  • Periodic assessment of underwritten risks;

  • Forecasting of prepayments, delinquencies, and defaults;

  • Project and calculate expected losses for setting loss reserves;

  • Maintain records and provide file and data management of losses reported and claims paid;

  • Undertaking baseline analysis of risk exposures and insurance coverage;

  • Design and maintain loss reports and monitor claim trends;

  • Communicate with clients, obligors, stakeholders and all other interested parties in claim processing;

  • Review and negotiate changes in policy wording based on claims experiences.

    Qualifications & Skills

  • University degree in Commerce, Statistics, Law, Economics or any other relevant field;

  • Masters’ Degree or Professional Qualification in a relevant field is an added advantage;

  • Competence in English both orally and written is a prerequisite. Knowledge of French is added
    advantage;

  • Extensive experience
    working with legal documents used in the insurance and banking industries;

  • Extensive experience in analysis of financial documents and data analysis;

  • Experience with claims management, management of bad debts and recoveries in a commercial/
    development financial institution;

  • Ability to anticipate and manage a claim/default prior its occurrence;

  • Good communication and negotiation skills;

  • Strong organizational skills;

  • Over 5 years’ experience working in a similar role;

  • Outstanding analytical skills;

  • Ability to provide financial and insurance accounting support;

  • Willingness to travel.

    How to Apply

  • For more information and job application details, see; African Trade Insurance Agency Claims Officer Jobs in Nigeria


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