African Trade Insurance Agency Claims Officer Jobs in Kenya
African Trade Insurance Agency Claims Officer Jobs in Kenya Reporting to the CUO through the Senior Claims and Recovery Officer, the Claims Officer is
responsible for the following:
Develop and implement policies and procedures for investigating, evaluating and managing risks and settlement of claims.
Propose improvements in the underwriting guidelines based on claims and other experiences
Provide technical support to the underwriting and accounts departments in all phases of
Maintain records and provide file and data management of losses reported and claims paid
Provide analytical, and technical support in claims management.
Put in place a system for managing individual and portfolio exposures.
Measure financial impact of claims and recommend appropriate actions to avoid, retain or transfer the risk
Periodic assessment of underwritten risks.
Provide analytical and technical support on all claims and determine their accuracy.
Collect accurate information and documents for claims analysis
Forecasting of prepayments, delinquencies, and defaults
Project and calculate expected losses for setting loss reserves
Undertaking baseline analysis of risk exposures and insurance coverage.
Design and maintain loss reports and monitor claim trends.
Communicate with clients, obligors, banks and all other interested parties in claim processing
Review and negotiate changes in policy wording based on claims experiences.
Prepare specifications for improvements of the underwriting system related to the above
Organize the filing for over-dues and claims
University degree in Insurance, Finance, Banking, Law or any other relevant field plus a
professional qualification in Insurance.
A Master Degree in a related field is an added advantage
Professional Certification is highly preferred
Competence in English both orally and written is a prerequisite
Knowledge of French is an added advantage
Extensive experience with legal documents used in the insurance and banking industry
Extensive experience with common and commercial law
Experience with debt collection and claims management
Expert knowledge of credit bureau data and products
Ability to provide financial and insurance accounting support
Over 3-years’ experience in insurance claims management
Good communication and negotiation skills
Strong organizational skills
Outstanding analytical skills
Willingness to travel
How to Apply
For more information and job application details, see; African Trade Insurance Agency Claims Officer Jobs in Kenya
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