Africa Courier Express Operations Associate Jobs in Nigeria

Africa Courier Express (ACE) is the #1 leader of technology-enabled direct-to-consumer logistics services in West Africa. Our goal is to help great business owners deliver their goods to customers around the world and get paid for their services. ACE has delivered close to 1 million packages and over 3,000 businesses have signed up to ship with ACE!

ACE is expanding its activities in Nigeria. To support our development, we are currently looking for outstanding candidates interested in entrepreneurship and logistics to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will revolutionize business in Africa.

Africa Courier Express Operations Associate Jobs in Nigeria


  • Managing the organization’s fleet and ensuring field fleet security by making necessary arrangements or coordinating any evacuation that may be needed
  • Ensure there is an up-to-date hub inventory and records
  • Responsible for follow up and timely delivery of packages to customers.
  • Assist the Operations Manager in Implementing and maintaining operations processes and procedures, reporting on performance and initiating improvements for operations, ensuring continuous adherence to, and off service-level-agreements with customers and partners.
  • Developing and implementing the strategy for the growth and management of our operations and fleet across Nigeria.
  • Develop a strategy for expansion and managing of ACE distribution hubs across Nigeria.
  • Work with third-party logistics partners and in-house fleet to improve delivery performance and on time delivery
  • Assisting in the Hiring, training, developing and appraising staff effectively (including; taking corrective action as necessary) with a goal of building a world-class team of operations staff, in-house riders, drivers and third-party logistics partners to ensure the high successful delivery rate and excellent customer satisfaction.
  • Hold Third Party Logistics Provider accountable to hit KPI goals and enforce contractual obligations.
  • Identify and deliver opportunities for cost reduction, driving savings in-line with overall business expectations.
  • Ensure targets for cost reduction are achieved and/ or exceeded.
  • Develop service level agreements and collaborate with Sourcing groups to negotiate contractual terms.
  • Act as subject matter expert regarding fulfillment centers, transportation operations, and distribution models.


  • Minimum of
    4 years of previous logistics and operations experience
  • Bachelor's Degree in Engineering, Mathematics, or related business discipline (MBA is a plus, Master's Degree in Supply Chain or a related field is a plus).
  • Working knowledge of the entire logistics process from receipt of packages, delivery to the end-customer and return logistics to our partner merchants.
  • Demonstrated planning, project management, problem-solving techniques and analytical skills; able to partner and communicate with all levels of an organization from hourly associates to senior management, as well as with customer contacts.
  • Demonstrated ability to work effectively both as part of a team and independently
  • Demonstrated ability to take initiative, problem-solve and manage competing priorities
  • Strong project management and leadership skills
  • Extremely detail-oriented
  • Proven ability to work under pressure and solve problems in fast-paced environments
  • Outstanding organizational and time management skills
  • Ability to respect confidentiality with respect to HR and financial issues
  • An analytical mindset with strong problem solving, communication, and writing skills
  • Experience in managing a third party Logistics Provider.
  • Experience in materials management, i.e., transportation, purchasing, inventory management

    How to Apply

    Interested and qualified candidates should send their Applications to: Application Closing Date 30th May, 2019.

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