Africa Courier Express E-commerce Associate Jobs in Nigeria

Africa Courier Express (ACE) is the #1 leader of technology-enabled direct-to-consumer logistics services in West Africa. Our goal is to help great business owners deliver their goods to customers around the world and get paid for their services. ACE has delivered close to 1 million packages and over 3,000 businesses have signed up to ship with ACE!



ACE is expanding its activities in Nigeria. To support our development, we are currently looking for outstanding candidates interested in entrepreneurship and logistics to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will revolutionize business in Africa.


Africa Courier Express E-commerce Associate Jobs in Nigeria


Responsibilities


  • The E-commerce associate would run our online food business, ensuring timely processing and delivery of orders
  • This would involve managing the dispatch riders and liaising with our partners.
  • As an eCommerce associate, you will need to possess strong interpersonal and communication skills along with impeccable attention to detail
  • You will also need to be proficient in data manipulation, analysis and basic modelling techniques
  • If you have had some exposure to initiating, maintaining and growing business to business relationships, you will be considered a great option to hire.
  • Receiving, Confirmation and Processing of customer orders via e-Commerce platforms, e-mail and telephone.
  • Managing order tracking via e-Commerce backend platforms and related tracking tools.
  • Preparing and sending reports detailing the performance of e-Commerce metrics (sales, orders, and related)
  • Effective Dispatch rider management to ensure prompt delivery of orders
  • Reconciliation of all cash payments made for deliveries and remittance to the respective hub
  • Achievement of store order count and revenue growth targets
  • Ensure top-notch service delivery when packing the orders (pack
    neatly, correctly, label information correctly and sign off on the completion)


    Requirements


  • Bachelor's Degree in Business, Computer Information Systems or a related field
  • 1 to 2 years of experience in a client facing role (experience in call centre operations for a bank, telco or related field is a plus).
  • A positive and flexible approach, ready and willing to turn your hand to anything to get the job done;
  • Evidence of strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels;
  • Possesses excellent time management and organizational skills, able to multitask and prioritize tasks effectively;
  • Experience of successfully using Microsoft Office and e-commerce platforms;


    How to Apply


    Interested and qualified candidates should send their Applications to: hr@ace.ng Application Closing Date 30th May, 2019.


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