Africa Courier Express Client Manager Jobs in Nigeria

Africa Courier Express (ACE) is the #1 leader of technology-enabled direct-to-consumer logistics services in West Africa. Our goal is to help great business owners deliver their goods to customers around the world and get paid for their services. ACE has delivered close to 1 million packages and over 3,000 businesses have signed up to ship with ACE!



ACE is expanding its activities in Nigeria. To support our development, we are currently looking for outstanding candidates interested in entrepreneurship and logistics to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will revolutionize business in Africa.


Africa Courier Express Client Manager Jobs in Nigeria


Responsibilities


  • As a client manager at ACE, you will maintain and develop client-business relationships. You are also expected to help the business meet sales and revenue goals.
  • You must have a strong understanding of the company's products or services and knowledge of their competition. You must be ready to develop creative solutions for existing clients, as well as pursue new clientele opportunities.
  • Address customers' concerns in a timely manner.
  • Encourage customer feedback.
  • Identify customers’ needs and wants.
  • Build long-term relationships with key merchants.
  • Collaborate with internal teams.
  • Sign new clients and manage existing client relationships.
  • Write and submit reports to senior management.


    Requirements


  • Bachelor's degree in Business, Computer Information Systems, or a related field
  • Demonstrated abilities to exceed target revenue goals, provide excellent customer service,
    build long-term relationships, and work in a team-oriented environment.
  • 2 to 5 years of experience in a client facing role (experience in call centre operations for a bank, telco or related field is a plus).
  • Should also have knowledge of, or experience working, in the logistics industry and technology.
  • Strong communication and negotiation skills, as well as solid presentation skills (Hands-on experience with CRM platforms is a plus).


    How to Apply


    Interested and qualified candidates should send their Applications to: hr@ace.ng Application Closing Date 30th May, 2019.


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