Adexen Agency IT Project Manager and Service Desk Coordinator Jobs in Nigeria

Adexen Recruitment Agency is mandated by one of its clients in the Pharmaceutical/FMCG industry to recruit a suitably qualified candidate to fill the position below:



Adexen Agency IT Project Manager and Service Desk Coordinator Jobs in Nigeria



Responsibilities


  • Coordinate the Service Desk for all the IT teams, ensure complains are logged and addressed
  • Analyze complains and trends, identify problems occurring from recurring Incidents, identify bottlenecks.
  • Coordinate projects, see to implementation within timeline.
  • Facilitate meetings between Customers and internal team.
  • Build and ensure proper documentation exists.
  • Train power users.
  • Implement a Test methodology.


    Requirements


  • Preferred: Bachelor's Degree in Business Administration Management, Information Science, Technology, or equivalent experience
  • A project management Certification
  • Minimum 3 years’ experience as PM, including at least one ERP upgrade
  • Three or more years of direct IT customer service experience
  • Three or more years working with Microsoft infrastructure technologies
  • One or more years working in Linux/UNIX environments
  • Strong oral and written and communication skills
  • Familiarity with help desk ticketing systems
  • Experience with virtualization technologies will be a plus
  • Understanding of with programming fundamentals
  • Experience with Windows and Linux interoperability
  • Exceptional analytical and troubleshooting qualities
  • Strong verbal and written communication skills
  • Preferred working
    knowledge of enterprise relational databases (MSSQL, Oracle, etc.)
  • Preferred experience operating in an higher-education environment.


    How to Apply


    Interested and qualified candidates should apply online by 30th June, 2019.


    For more information and job application details, see; Adexen Agency IT Project Manager and Service Desk Coordinator Jobs in Nigeria


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