Account Manager Jobs in Kenya – Temporary Reliever

Account Manager Jobs in Kenya – Temporary Reliever

  • Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit an Account Manager located in Mombasa town, for a Temporary Position for 3 months.

  • He/she will be a key point of contact between the company and their customers.

  • He/she will support the Sales Manager and the Operations department in identifying business opportunities, finding possible prospects, researching and analyzing sales options.

  • You will be a key role in the company’s Operations team.

  • You will be directly responsible to build and maintain good relationships between the partners and the company.

  • You will be liaising with the most highly regarded brands and businesses in Mombasa.


  • Onboard new partners on our platform by providing them all the necessary tools and information to start working

  • Optimize the clients visibility in our partners through marketing actions and our marketing kits

  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers

  • Get feedback from our clients and translate it into product improvement

  • Maintain good relationship between us and our partners

  • Forecast and track key account metrics

  • To achieve agreed KPIs and targets by proactively selling, product offerings, always aiming to meet customer needs and exceed customer expectations as well as attaining a minimum number of customer audits as per your KPI per week to ensure an effectively managed customer base

  • Conduct market research to identify selling possibilities

  • To take personal ownership for the delivery of agreed SMART objectives set within the department.

  • To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.

  • Has the ability to work flexible hours around the needs of both customers and the organization

  • To undertake any other duties as requested by the Sales and Marketing Manager in accordance with the scope and responsibilities of the role.

  • This role is responsible for driving both existing and new business and will be expected to work closely
    with other departments to ensure a seamless experience for customers, ensuring realistic expectations from the outset.

  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our partners, including sustainable economics for both parties

  • Setting up appointments and visiting potential customers for new business

  • To proactively identify and assist the Sales and Marketing Manager and other senior managers to obtain real and sustained, continuous improvement, throughout the business and execute the same in a timely manner


  • Customer Service or Business Consultancy

  • Preferably experience in FMCG, food-hospitality or on-demand delivery industry

  • Determined to get things done: no job is too big or too small

  • Organized and detail-oriented

  • Problem solver, data-driven with an analytical approach

  • Great interpersonal skills

  • Comfortable working in a high growth and high-performance start-up with a fast pace


  • Educated to degree/diploma level in a business or Social Sciences related field, or having equivalent work experience (2 + years).

  • He/she must be proficienct in speaking English and Kiswahili (Excellent verbal and written communication skills)

  • Swahili language is an advantage

  • Computer Literacy: Knowledge and confidence in MS Office

  • At least 1-2 year’s experience of sales or marketing in a B2B environment

  • Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)

  • Candidates MUST indicate their Current Location is Mombasa

    How To Apply:

  • Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address:

  • with Account Manager –Mombasa on the Subject line.

  • Candidates MUST indicate their Current and Expected salaries.

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