Absa Operational Risk Manager – Retail Banking Fraud Jobs in South Africa

Absa Operational Risk Manager – Retail Banking Fraud Jobs in South Africa

Job Summary

  • The role needs to represent the 2nd Line of defence (Risk) to Fraud within Retail Banking.

    Job Description

    Governance and Assurance:

  • Define clear objectives and measures to ensure governance adherence is present during monthly sessions;

  • Check and challenge NAPA input from Fraud 1st LOD;

  • Check and challenge governance where 3rd Party vendors offer services to Retail Banking

  • Performance and drive management assurance of the fraud strategy against plan. Design assurance plan to critically assess the execution

  • Support with the assessment and Critical Processes defined to measure fraud risk within Retail banking (including channels);

  • Weigh in on the Fraud risk rating for Retail Banking;

  • Responsible for drafting Standards where the Fraud Policy requirements are expanded;

  • Provide input to the Group Fraud Policy and Standards;

  • Contribute to the Operational Risk committees and forums;

  • Compile a calendar of Fraud activities across Retail Banking and oversee execution.

    Risk, Execution and Appetite

  • Work with Fraud Risk (1st LOD) heads, Group Fraud and other key stakeholders during the implementation of the approved fraud strategy to ensure the strategy is meeting the agreed objectives;

  • Introduce an execution assessment framework to critically assess execution. Framework to assess control effectiveness, execution design and execution quality;

  • Check and challenge the risk appetite as presented by Fraud 1st LOD against the fraud strategy designed to deliver on the risk appetite

  • Monitor adherence to required technology to support the fraud strategy execution in line with the fraud risk appetite. Monitor the roll out of solutions supporting the fraud strategy.

  • Assess adequate levels industry participation from Fraud Risk 1st LOD;

    Stakeholder Management

  • Communicate fraud risk to the Everyday Banking Head of Operational Risk;

  • Collaborate with Group Fraud Risk on fraud topics pertaining to the policy, standards, governance and performance;

  • Own key fraud relationships with the Fraud risk 1st LOD, Fraud Solutions, Insider Trust and Forensics across Retail Banking;

    Accountability People

  • Build and sustain a culture that aligns with RBB’s aspirational colleague and customer experience to deliver target customer experience and financial performance.

  • People management of direct report.


  • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    How to Apply

  • For more information and job application details, see; Absa Operational Risk Manager – Retail Banking Fraud Jobs in South Africa

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