Absa Africa Specialist Support Engineer Jobs in South Africa

Absa Africa Specialist Support Engineer Jobs in South Africa


  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    Job Summary

  • The CIB Markets Tech team is looking for a Specialist Support Engineer to work as part of an integrated (run & build) tribe in higher complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

    Experience required:

  • Minimum 3-5 years IT / technology experience

  • Minimum 3-5 years’ Application Support and Management experience

  • Minimum 3-5 years Application Diagnostics experience

  • Experience and knowledge of Banking and Financial Services Business

  • Experience in Quality Assurance and Testing

  • Experience in Stakeholder Management

  • Experience & understanding of Disaster Recovery, & business continuity management

  • Excellent communication, analytical skills and decision making ability in collaborative environment

  • Working knowledge of SQL Databases & basic network configuration

  • Working knowledge of Windows Server Administration

  • Working knowledge of Linux Administration

  • Application frontend and backend troubleshooting.

  • Ability to diagnose & resolve application issues.

  • Jira / confluence experience.

  • Ability to analyse and solve problems.

  • Systems Analysis.

  • Server Patching.

  • Ability to perform server health checks.

  • Application specific & software
    installations.

  • Experience with onboarding of users.

  • Ability to identify opportunities to automate manual processes (and possibly automate).

  • ITIL knowledge Framework – Advantageous.

  • AWS – Advantageous.

  • Ability to troubleshoot code - Advantageous.

    Behavioral competencies:

  • Strong learning agility, willingness to learn and be mentored.

  • Team player with the ability to foster and maintain client relationships.

  • Ability to use own initiative and suggest improvements in systems and processes.

  • Customer service is an integral skill required.

  • Strong results agility, ambition and drive to excel.

  • A growth mindset, continuously improve ways of working.

  • Ability to work and cope under pressure.

  • Have the ability to work on multiple items and teams.

    Note

  • There is a Standby component & start of days checks that are based on a team rotation.

    How to Apply

  • For more information and job application details, see; Absa Africa Specialist Support Engineer Jobs in South Africa


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