ABInBev Proten International Limited Billing Support Engineer Jobs in Nigeria

ABInBev Proten International Limited Billing Support Engineer Jobs in Nigeria


Company Description

  • A leading Telecommunication / Internet Service provider

    Job Description

  • Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)

  • Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS, and Reporting.

  • Provide support to the Customer Operations team, Internal Users, Revenue Assurance, and Business needs.

  • Analysis of Events / Renewals/ Service/System in error, provide workaround solutions.

  • Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.

  • Accountable for meeting & improving SLA & KPIs for their application suite.

  • Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.

  • Support on work allocation (shifts, rotas)

    Qualifications

  • Minimum 3-5 Years of experience in Telecom Billing and Strong in handling backend systems.

  • Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing

  • Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.

  • Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue
    sensitive operations.

  • Overall knowledge of the E2Eapplication, systems & solutions for their application suite.

    How to Apply

  • For more information and job application details, see; ABInBev Proten International Limited Billing Support Engineer Jobs in Nigeria


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