AB Microfinance Bank Nigeria Front Desk Officer Jobs in Nigeria

AB Microfinance Bank Nigeria Front Desk Officer Jobs in Nigeria


Location: Akure

Main Responsibilities:

  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.
  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.

    Requirements:

  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

    All qualified applicants should apply on or before the close of business on Thursday, 5th of September, 2019.

    For more information and job applications details, see; AB Microfinance Bank Nigeria Jobs in Nigeria

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Nigeria.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.