AA Kenya Tour and Travel Manager Jobs
AA Kenya Tour and Travel Manager Jobs AA Kenya is the oldest and largest automobile association in Kenya with over 100,000 members and branch offices in all major towns countrywide.
Internationally we are affiliated with the FÃ©dÃ©ration Internationale de l'Automobile (FIA) which represents over 100 million motorists worldwide.
Reporting to the Head of Business Development, this position is responsible for coordinating Tour and Travel Operations by promoting and selling holidays and travel-related products to clients and ensure customer satisfaction and revenue generation.
Design tour and any tour related packages to meet the needs of different clients.
In charge of the Tour and Travel revenue budget.
Coordinate the processing and issuance of Carnet de Passage and International Driving Permit.
Customize tour packages as per the need of specific clients.
Promote and market the business to AAK to new markets.
Manage budgets and maintain statistical and financial records.
Coordinate marketing of travel products and tour packages.
Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
Deliver and exceed performance and productivity of the portfolio.
Take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers.
Provide Sales reports to your supervisor as will be advised from time to time.
Implement alternative and innovative ideas for achieving new business.
Oversee the smooth and efficient running of the department.
Research, evaluate and recommend tour and travel costing that are competitive in the industry.
Carry out analysis of the competition and current market trends and propose new business opportunities.
Ensure compliance with the governing laws and department’s established policies and procedures.
Innovatively recommend potential products or services to management by collecting customer information and analyzing customer needs.
Develop and maintain external business relationships that generate business for the Association.
Performing any other duties as may be assigned from time to time.
Minimum Job Requirements
For appointment to this position one must have:
Degree in a Tours and Travel related Course or its equivalent.
Minimum 4 Years’ experience in Tours and Travels.
Experience in the management of a tour and travel company.
Ability to work with minimum supervision.
Good presentation and communication skills.
Strong interpersonal and relationship management skills.
Business Development background/experience will be an added advantage.
Excellent Customer Experience skills
Ability to lead and motivate a team
Competent IT skills
Strong organisational skills
Resilience to cope with long hours and pressure at peak times
A genuine interest in travel
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