A Technology Company Network Operations Center Engineer Jobs in Ethiopia

A Technology Company Network Operations Center Engineer Jobs in Ethiopia

Job Purpose

  • Our company seeks to hire a competent Network Operations Center (NOC) Engineer to manage, monitor and maintain communications equipment, performance of the communications networks and resolve remote user and hub problems as required as well as managing and executing activations, transitions and restoration of services.

    Main Duties and Responsibilities

  • Monitoring NOC rooms installation and deployment of monitoring solutions

  • Accompanying sales teams for dimensioning of technical solutions for customers

  • Network monitoring and FCAPS management

  • Running diagnostics based on performance thresholds

  • Maintaining a high level of satellite communications for customers and assisting with transmission inquiries, problems, involving a broad range of satellite communications and network services

  • Gathering load and demand information, allowing the Company to continuously optimize network performance and ensure quality of service and reliability to customers

  • Communicating directly on a technical level with customers and Field Service

  • Representatives who are located at remote customer sites

  • Performing system troubleshooting and log retrieval via remote connections

  • As required, scheduling vendor access to remote locations for repair and maintenance

  • Implementing preventive and corrective maintenance on satellite communications equipment

  • Maintaining
    records of maintenance and repairs of customer networks

    Job Requirements

  • Education and Training

  • Bachelor’s degree or equivalent experience in electronics/radio transmission

  • Cisco CCNA or equivalent networking certification preferable

    Work Experience Requirement

  • Minimum 3-4 years of experience in telecom domain

  • 2-3 years of experience in the related field (VSAT)

  • Monitoring telecom equipment and network devices through web interfaces

  • Technical experience in the field of Networking, IT, or satellite telecommunications

  • Ability to prioritize, isolate problems/return communications to operational status

  • Ability to troubleshoot satellite/data problems remotely, over the phone, or via e-mail

  • Ability to work well in a (24/7/365) shift environment

  • Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems preferable

  • Satellite Earth station and Teleport experience preferable

  • Excellent customer service and interpersonal skills

  • Able to work independently and possess excellent multi-tasking skills

    Skills and Competency

  • Fluent in BOTH English and Amharic; Agew and Tigrigna preferable

  • Microsoft Office Microsoft Office (Word, Excel, Access and Power point) and Visio

    Working Conditions

  • Willing to travel to remote locations and work hours set by the Company

    How to Apply

  • Interested and qualified applicants can apply through Ethiojobs.net

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