Head of International and Wholesale Services

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Safaricom is pleased to announce the following vacancy within Corporate Affairs Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Chief Corporate Affairs Officer, the job holder will facilitate the formulation and implementation of processes, procedures and strategies to enhance growth of international and wholesale services to maximize business value and to meet the corporate revenue objectives.


  • Identify and build strong commercial relationships with regional and international carriers to support Safaricom voice and data offerings;
  • Effectively manage the revenue realization of all international and national wholesale interconnection traffic;
  • Effectively manage and grow the voice and data roaming footprint available to Safaricom subscribers;
  • Proactively plan for integration and growth of Safaricom’s international capacity requirements;
  • Develop a competitive pricing strategy for on selling of Safaricom’s excess international capacity; and oversee the growth of revenues generated from the sale of international circuits;
  • Prepare departmental cost forecasts and budgets, monitor usage and drive cost containment initiatives in line with corporate targets and milestones;
  • Participate actively in the company’s relationship with international organizations e.g. GSMA, GSM Africa, ITU, EARPTO, Accounts Clearing Houses etc;
  • Build talent, motivate and influence others to develop a high performing team;
  • Manage the objective setting and performance review process within the department. Qualification:

  • Upper second class degree in a Technical or Business field from a recognized University;
  • 8-10 years working experience in a telecommunications firm with extensive experience in roaming management and international carrier background;
  • A minimum of 3 years should be at a Senior Role (Senior Manager or Head of Department) with proven experience in managing, mentoring, leading, developing, appraising and motivating a team;
  • Thorough knowledge of the contemporary local and regional GSM issues;
  • Good negotiator and demonstrated commercial savvy and awareness;
  • Ability to develop and maintain effective relationships which yield results;
  • Computer proficiency and ability to operate integrated accounting software - Oracle Financials is essential;
  • Excellent communication skills with exception interpersonal and report writing skills;
  • Highly innovative, creative with excellent analytical and decision making skills.
    For more information and application, visit: Head of International and Wholesale Services Website
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