Front Office Assistant Jobs

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The World Agro forestry Centre (ICRAF) is recruiting for the position of Front Office Assistant to be based at its headquarters in Nairobi, Kenya reporting directly to the Operations Manager.

Duties and responsibilities:

  • Administering and overseeing front office and mailroom requirements.

  • Preparing and arranging conferences calls as requested

  • Ensure smooth visitor reception and direction

  • Managing the General ICRAF mailbox

  • Ensure efficient external and internal ICRAF mail distribution.

  • Liaising with both local and international couriers for efficient mail handling.

  • Responding to routine customer queries;

  • Manage stamp imp rest

  • Administration of mail room monthly charge back

  • Produce quarterly reports

  • Any other duties as may be assigned by the supervisor.

    Minimum qualification and experience

  • Diploma in Administration and Office Management;

  • Three (3) years experience with an international organization;

  • Excellent inter-personal and communication skills;

  • Ability to coordinate, prioritize, and organize workload;

  • Ability to meet deadlines and work under pressure with minimal supervision;

  • Excellent command of both written and spoken English;

  • Excellent computer knowledge of Microsoft Office

    ICRAF is an equal opportunity employer and offers a collegial and gender-sensitive working environment.

    The position is on local terms and will be for an initial period of three (3) years, renewable subject to six (6) months probation period, assessment of performance, continued relevance of the position and availability of resources.

    Applicants are invited to send a cover letter illustrating their suitability for the above position against the listed qualifications, competencies and skills together with a detailed curriculum vitae, including names and addresses of three referees.

    Applications should indicate "Application for Front Office Assistant" on their application letters and email submissions.

    All correspondence should be addressed to the Human Resources Unit, World Agroforestry Centre (ICRAF), P.O. Box 30677, Nairobi, Kenya OR via email: icrafhru[at]

    For more job information, job application and to see availability of this position, see: Front Office Assistant Jobs

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