2U Senior Digital Traffic Coordinator Jobs in South Africa

2U Senior Digital Traffic Coordinator Jobs in South Africa

What We’re Looking For:

  • The Senior Digital Traffic Coordinator works alongside the leads of each media channel to achieve and action key operational day-to-day tasks and projects by serving as a critical connection point between the Media team and other teams in the marketing and Creative Studios departments.

  • Their key focus areas include the prioritization of the queue of sprint tasks coming into the Media Team, setting deadlines for each phase of the work, and ensuring that all task requests that come into the sprint pipeline are in order before work begins. This includes working closely with the Snr Paid Media Lead to set up new processes that will enable more efficient ways of briefing and prioritising key tasks.

    Responsibilities Include, But Are Not Limited To:

    Workflow Operations/ Traffic:

    Key Drivers: Efficiency, Profitability, Org Structure alignment

  • Manage the queue of projects that are assigned to the paid media teams. Schedule and track the status and progress of each project and task until completion.

  • Act as liaison between the paid media team and relevant stakeholders. When task requests come in, communicate with the paid media team and its stakeholders to ensure all background info and resources are available before work can begin.

  • Provide ongoing support to manage urgent and priority tasks, deadlines statuses and challenges.

  • Communicate with external teams to understand the priority behind each task and consult with Paid Media Leads to ensure this priority is correct.

  • Assist with setting due dates for various stages of task completion after consulting with the paid meda team leads for timing requirements of various jobs.

  • Support the paid media teams by keeping jobs on schedule; reschedule due dates when necessary - and is responsible for aiding Paid Media to meet their deadlines.

  • Work closely with Snr Paid Media Lead to improve existing systems and processes that foster better collaboration, communication, innovation and improved output on an ongoing basis.

  • Identify where efficiencies could be gained and communicate this to Paid Media Leads.

    Business Operations:

    Key Drivers: Product Revenue, Internal Stakeholder Relationships

  • Work alongside Paid Media team leads on the capacity and workloads of all creative resources assigned to relevant paid media leads.

  • Generate
    reports for Paid Media team leads on output, capacity/workloads, project statuses and issues.

  • Ensure Paid Media teams are working to desired productivity/ capacity/ hours.

  • Assist the Snr Paid Media Team Lead with the planning and management of key operational projects for Paid Media teams.

    People and Relationships:

    Key Drivers: Org structure alignment, Cross product collaboration

  • Contribute towards/Lead bi-weekly team sync meetings with Paid Media team leads and primary internal stakeholders.

  • Develop relationships with internal stakeholders to understand current pain points and develop a needs assessment.

    Things That Should Be In Your Background:

  • 2-3 years of experience in a traffic coordinator role for a medium-large sized digital marketing team.

  • University Degree.

  • Demonstrable knowledge and understanding of the following skill sets: time, resource and traffic coordination within a digital marketing environment.

    Other Attributes That Will Help You In This Role:

  • Highly organized, process focused, desire for continuous improvement.

  • Strong communication skills, verbal and written.

  • Ability to work independently with little supervision.

  • Ability to interact with all personality types and with all levels of staff.

  • Time management and ability to handle multiple tasks in a fast-paced environment.

  • Experience in project management software (Jira a plus).

  • To perform this job successfully, an individual must have solid working knowledge of Google Suite and the ability to learn our current project management software platform.

  • Exceptional problem determination skills with a high attention to detail.

  • Professional and diplomatic approach.

  • Experience working within a large department consisting of multiple functions.

  • Due to the nature of the role, it may require attendance of meetings outside of normal working hours to accommodate time zone differences.

    How to Apply

  • For more information and job application details, see; 2U Senior Digital Traffic Coordinator Jobs in South Africa

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