Tribeka Holdings Group Marketing Manager Job in Nairobi Kenya
Reports to: Marketing Director
Travel Rqrd: 60% Job Purpose:
An exciting position has arisen at Tribeka Holdings Group.
The incumbent must have a passion in building a brand, create positive attitude and the ability to work in a team, motivate a sales team and deliver the desired results.
He/she should be responsible for the efficiency of the sales department to meet the highest expectation of the company in terms of sales, profitability and image. Duties:Identify markets; develop sales/marketing strategies to penetrate markets in line with company business plan.
Play key role in developing and implementing a robust marketing strategy for the unit(s).
Assist in digital/social media marketing and maintenance of an online presence.
Establishes sales and marketing plan, and budget to reflect the company’s goals and objectives.
Follows, reviews, and improve the Sales and Marketing Standards and Policies at all times.
Carry out competitive analysis and report findings to the management.
Establishes departmental procedures for approaching a contact from the initial calls to documentation and follow-up.
Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients while guaranteeing availability of products.
Ensure guest complains are adequately addressed and resolved.
Communicate in advance through the right media all offers, discounts and promotions
Demonstrate the professional skill set to work across functionally with highly effective outcomes.
Plan, delegate and communicate all issued related to the marketing department.
Meet specific sales targets vs. expenses as set from time to time.
Give timely reports for the departments including, closed sales, timelines and sales projections.
Come up with unique products for different occasions such as Christmas/Easter packages.
Generate pipeline of customers by updating mailing lists and contacts specific to individuals and companies.
Organize in-house sales promotion, themed nights and monthly companies meetings.
Secure sponsorships for company events.
Come up with business development ideas increase market share.
Ensure consistent high standards of customer service, taking action where necessary
Ensure a membership loyalty
program is in place and grow member’s base.
Ensuring that all correspondence is handled in a professional and expeditious manner.
Maintaining an accurate and updated members register
Be responsible for collecting and disseminating information that will add to the positive image of Tribeka Holdings.
Responsible for ensuring all company websites are running and well updated.
Ensuring articles that promotes Tribeka Holdings is published in a blog or local dailies together with ensuring an online presence.
Ensure customer complaints are expeditiously handled and customers called for views
Ensure guest comments cards are analyzed and corrective action taken
Any other duty that may be assigned by the management.
Any other duty as assigned by the directors.
Skills and Qualifications
At least 2 years’ experience in a sales and marketing environment preferably in the hospitality / entertainment industry.
Degree/Diploma in Marketing, Public Relations or Tourism related courses.
Qualification in Finance will be an added advantage
Track Record in the creation of new markets for services
Sound Knowledge of the service industry and the market trade within the industry.
Good organizational skills and an orderly approach to marketing matters.
An ability to listen, think ahead and communicate.
The ability to work under pressure and meet tight deadlines.
Excellent negotiation, interpersonal and influencing skills.
The ability to lead by example and strong people management skills.
Well-developed Communication and Organization skills.
Well organized and detail oriented, proven leadership skills.
Passionate about the hotel industry.
Applications to be sent to email@example.com with cc to: firstname.lastname@example.org by close of business October 21, 2016.
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