Teachers Service Commission Employment Opportunities in Kenya

TSC Assistant Deputy Director, Customer Care (1 Post) Advert Number - 57/2017 Employment Opportunities in Kenya


Responsibilities

  • Provide leadership in Customer Care management to ensure that customers issues are addressed promptly resolved and follow ups are provided
  • Develop policies and procedure of the customer care section to facilitate the achievement of the Divisions strategy
  • Develop and implement the division work plan to facilitate the implementation of the Customer Care administrative strategy
  • Provide leadership in mentoring and coaching of directorate staff to inspire and motivate staff.
  • Cascade the Customer Care strategy to team members and supervise the delivery of work to achieve set quality standards and timeliness.

    Candidate should have:

  • Masters Degree in Communication Studies or International Relations or Customer Relationships or Marketing from a recognized university.
  • Bachelors Degree in Communication
  • Ten years of service, three (3) of which must be of similar experience in a comparable position from a reputable organization.
  • Experience in Call Centre Management

    How to Apply

    Suitably qualified candidates should apply in confidence indicating the Job title and Job advert number on subject of the e-mail, the application letter and envelope enclosing CVs with full details of education background, professional qualifications, and attach copies of certificates, relevant testimonials and National ID.

    Additionally, the candidates should attach the following documents which must be valid:
  • Certificate of Good Conduct
  • Clearance Certificate by Higher Education Loans Board
  • Clearance Application form for EACC
  • Certificate by Credit Reference Bureau
  • KRA Tax Certificate

    Applications may be deposited at our Office, Blue Violet Plaza, Kindaruma Road, 5th Floor, Suite 507, Nairobi or sent through our email address recruitment@hrpowerhouse.co.ke or send by post to: Search and Recruitment
    HR Powerhouse Limited
    P.O. Box 74380, 00200
    Nairobi.

    All applications should be received not later than 5.00pm on Monday, 7th July 2017.

    For more information and job application details, see; TSC Assistant Deputy Director, Customer Care (1 Post) Advert Number - 57/2017 Employment Opportunities in Kenya



    TSC Deputy Commission Secretary, Human Resource Mangement and Development (1 Post) Advert Number - 58/2017 Employment Opportunities in Kenya

    Responsibilities

  • Development and implementation of a transformational HR strategy that fully utilizes and develops and retains talent.
  • Provide leadership in mentoring and coaching of directorate staff to inspire and motivate staff.
  • Ensures preparation and implementation of annual work plans for the division in line with the corporate strategy
  • Provide leadership in the preparation, implementation and monitoring of HR budget to ensure efficiency of resources
  • Implementation of and continuous improvements of the performance management systems and building a high performance culture
  • Reporting and management of human resources metrics ensuring an effective people management division

    Candidate should have:

  • Master’s Degree in Human Resources, Sociology from a recognized institution
  • Bachelor’s Degree in HRM, Arts (Sociology), Commerce, Business Management or Business Administration
  • Professional qualification in Human Resources Management e.g. Diploma in HR Management, CPS (K) etc.
  • Fifteen (15) years’ experience, five (5) of which should have been in a senior HR role in a comparable organization
  • Member of a HR professional body
  • A demonstrated track record in developing and implementing strategic HR objectives within a complex organization
  • Superior interpersonal, coaching, communication, negotiation and consultative skills at all levels.
  • Ability to engage with and win the respect of line managers to successfully influence them on key change initiatives.
  • An in-depth knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures.

    How to Apply

    Suitably qualified candidates should apply in confidence indicating the Job title and Job advert number on subject of the e-mail, the application letter and envelope enclosing CVs with full details of education
    background, professional qualifications, and attach copies of certificates, relevant testimonials and National ID.

    Additionally, the candidates should attach the following documents which must be valid:
  • Certificate of Good Conduct
  • Clearance Certificate by Higher Education Loans Board
  • Clearance Application form for EACC
  • Certificate by Credit Reference Bureau
  • KRA Tax Certificate

    Applications may be deposited at our Office, Blue Violet Plaza, Kindaruma Road, 5th Floor, Suite 507, Nairobi or sent through our email address recruitment@hrpowerhouse.co.ke or send by post to: Search and Recruitment
    HR Powerhouse Limited
    P.O. Box 74380, 00200
    Nairobi.

    All applications should be received not later than 5.00pm on Monday, 7th July 2017.

    For more information and job application details, see; TSC Deputy Commission Secretary, Human Resource Mangement and Development (1 Post) Advert Number - 58/2017 Employment Opportunities in Kenya



    TSC Senior Deputy Director, Human Resource Development (1 Post) Advert Number - 59/2017 Employment Opportunities in Kenya

    Responsibilities

  • Participate in the development of the HR strategy
  • Leads Training Needs Analysis processes and subsequent development of training programmes and their implementation for the Commission.
  • Evaluate effectiveness of training programmes and advice on improvement
  • Provide leadership in mentoring and coaching of directorate staff to inspire and motivate staff.
  • Leads the preparation of training budget and seeks timely approvals
  • Develops and continuously reviews training policies for effectiveness

    Candidate should have:

  • Master’s Degree in Human Resources, Sociology from a recognized institution
  • Bachelor’s Degree in HRM, Arts (Sociology), Commerce, Business Management or Business Administration
  • Professional qualification in Human Resources Management e.g. Diploma in HR Management, CPS (K) etc.
  • Twelve years’ experience, three (3) of which should have been in a senior HR role in a comparable organization
  • A demonstrated track record in developing and implementing strategic HR objectives within a complex organization
  • An in-depth knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures.

    How to Apply

    Suitably qualified candidates should apply in confidence indicating the Job title and Job advert number on subject of the e-mail, the application letter and envelope enclosing CVs with full details of education background, professional qualifications, and attach copies of certificates, relevant testimonials and National ID.

    Additionally, the candidates should attach the following documents which must be valid:
  • Certificate of Good Conduct
  • Clearance Certificate by Higher Education Loans Board
  • Clearance Application form for EACC
  • Certificate by Credit Reference Bureau
  • KRA Tax Certificate

    Applications may be deposited at our Office, Blue Violet Plaza, Kindaruma Road, 5th Floor, Suite 507, Nairobi or sent through our email address recruitment@hrpowerhouse.co.ke or send by post to: Search and Recruitment
    HR Powerhouse Limited
    P.O. Box 74380, 00200
    Nairobi.

    All applications should be received not later than 5.00pm on Monday, 7th July 2017.

    For more information and job application details, see; TSC Senior Deputy Director, Human Resource Development (1 Post) Advert Number - 59/2017 Employment Opportunities in Kenya

    For more Teachers Service Commission Employment Opportunities in Kenya see - Page | 1 | 2 | 3 | 4 | 5 | 6 |

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