StarTimes Jobs in Garissa, Kenya

1. Digital TV Platform Maintenance Engineer

Department: Technical Operations

Reports To: Head Engineer

StarTimes Media (K) Co. Ltd seeks to appoint a suitably qualified persons to assume the role of Digital Platform Maintenance Technicians,

Job Objective:
  • To provide maintenance support to the technical operations department of the company.
  • Ensure all transmission equipment is working at all times and faults and repairs are done in a timely manner.

    Duties and Responsibilities:
  • To oversee the optimal performance of the company’s digital TV platform.
  • To maintain the digital TV platform, including transmitters, digital TV front-end, broadcasting networks.
  • To oversee and assist the construction of the digital TV platform.

    Skills and Competencies:
  • Advanced knowledge and experience in digital TV platforms, transmitters, digital TV front end systems, and broadcasting networks.
  • Capable of working long shifts (night and weekends required).
  • Have strong interest in digital television technology.
  • Hard working, good attitude, strong sense of responsibility, and enthusiasm for work performed.
  • Knowledge of and fluency in Somali language is an added advantage.

    Education / Experience:
  • Diploma OR Bachelor’s Degree in any relevant field from an accredited College/University is required.
  • Experience in the electronic media and communications industry and related maintenance experience preferred.
  • Prior experience in maintenance and support of transmitters and broad casting equipment is an added advantage.

    Please note, Initial training will be done in Nairobi for 2months.

    Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to

    Kindly include names of three referees and a daytime telephone contact.

    Interviews will be done on a rolling basis until the position is filled.

    Only shortlisted candidates will be contacted.

    2. Dealer Sales Representatives

    Department: Sales

    Reports To: Regional General Manager

    Position Overview:
  • Attainment of sales objectives; Contribution to the overall achievement of the key tasks / objectives of the Company’s Sales:
  • To reach expected sales targets by attracting dealers and re-sale accounts, to increase company sales through clients.
  • To maintain a stable and progressive relationship with current dealers and resellers.
  • To ensure smooth and efficient operations of the Sales Department by coordinating and cooperating within departments and between departments to ensure that expected sales targets are met.
  • To safeguard company’s property and products according to Company’s policies and procedures.
  • To assist the Sales Director with any issues related to the Sales Department.

    Job Responsibilities:
  • Active recruitment servicing and maintenance of Dealers for assigned product within the territory assigned
  • Establishes productive, professional relationships with key personnel in assigned dealer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet dealer performance objectives and dealers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned dealer accounts.
  • Proactively leads a joint dealer planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive dealer relationship.
  • Proactively assesses, clarifies, and validates dealer needs on an ongoing basis.
  • Sells through dealer organizations to end users in coordination with dealer sales resources.
  • Manages potential dealer conflict with other firm sales dealers by fostering excellent communication internally and externally, and through strict adherence to dealer rules of engagement.
  • Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and dealer personnel.
  • Ensures dealer compliance with dealer agreements.
  • Support the work of delivery, re-stocking, returned stock, payment collection, receipts, reconciliation, etc
  • Collection off market in formation and monitor competitor activities.
  • Drives adoption of company programs among assigned Dealers
  • Proactively recruits new qualifying dealers.
  • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Any other tasks assigned by the upper management.

    Accountabilities and Performance Measures:
  • Achieves assigned sales quota in the designated partner accounts.
  • Meets assigned expectations for profitability.
  • Completes partner account plans that meet company standards.
  • Maintains high partner satisfaction ratings that meet company standards.
  • Completes required dealer training and development objectives within the assigned time frame.

    Organizational Alignment:
  • Reports to the Regional General Manager.
  • Enlists the support of technical specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with dealers and end-user customer management as appropriate.
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
  • This position may have direct report staff assigned to support responsibilities within specific dealer accounts.

  • Bachelors degree in relevant area from an accredited institution.
  • At least 2 years sales experiences in the related industry with a verifiable track record of sales achievement is strictly required.

  • Proficiency in the process of developing distribution channels, know very well about the demands of customer; familiar with operating model of marketing activities from competitor.
  • Proficiency in use of Microsoft Office Packages and other relevant marketing software.

    Environmental Job Requirements and Working Conditions:
  • This position requires extensive travel within assigned region.
  • Good geographical knowledge and social fit within the region of operation
  • Knowledge of and fluency in Somali language and culture is an added advantage.

    Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to

    Kindly include:
  • Names of three referees and a daytime telephone contact.
  • Scanned Valid Certificate of good conduct from CID.
  • Interviews will be done on a rolling basis until the position is filled.

    Only shortlisted candidates will be contacted.

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