Safaricom Employment Opportunities in Kenya
Safaricom Vendor Account Manager Employment Opporputunities in Kenya
Location: Nairobi,KE
ResponsibilitiesKnow the customer: Deeply understandcustomer behavior, develop new customer insights
Own the business: Co-own the P&L,develop the business model, understand where opportunities are and create aviable business to service them
Know the market: Stay on top of trendsin an ever-changing landscape, find opportunities and prioritize based on size,internal capabilities, etc.
Know the competition: Understandon-line and off-line players. Ensure Safaricom’s selection stays well ahead ofcompetition
Influence the leadership: Convertstrategies into action by liaising with cross-functional leadership and drivethe changes required
Develop and monetize the verticalcategories in terms of assortments(SKU’s) aligned with the commercial ambitionwith the guidance of the Senior Vendor Acquisition Manager
Consistently develop & managevendor portfolio pipeline, negotiations, discounts ecosystem, focused on keyevents across the year
Own and manage day-to-dayrelationships with assigned vendors and support the delivery of the end to endshopping experience for customers
Maintaining strong relations andfollow ups with the vendors assigned including: terms and conditions, pricing,settlements, negotiations, discounts, quality inspections.
Work closely with the contentacquisition teams and other stakeholders to ensure we have an up to date vendor/ product content on the website
Manage online promotions along withbrands – make brands partners in customer communication
Drive portfolio management for bestoffers and discounts for the customers
Deliver the vendor / customer training as appropriate and ensure that the vendors understand to use the system to expand their online business with us.
Ensure all vendors are selected &on boarded in line with laid down minimum standards.
Requirements
Degree in Business related course with Online Marketing experience
3 – 5 years’ experience in an online business
Experience in successfully approaching national,enterprise level and or tier one businesses in a credible and professional manner, with evidence of helping vendors to achieve their goals.
Strong relationship builder, has a positive attitude and is a team player
Proven track record of B2B sales, preferably inany of the following Industries: e-commerce, advertising or digital marketing.
Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer at senior level.
Highly driven, is self-motivated, targetorientated, resilient and tenacious,
Is customer focused, enjoys working autonomously,hits the ground running and demonstrates a willingness to learn
Strong analytical skills, makes well-judgeddecisions, good numeracy, pays strong attention to detail, is a strong problemsolver, demonstrates good commercial awareness and thinks outside the box togenerate new ideas
Has a flexible approach, thrives under pressure and enjoys working in a strategic sales environment
How to Apply
Interested and qualified candidates should apply online by 21st Sptember, 2017
For more information and job application details, see; Safaricom Vendor Account Manager Employment Opporputunities in Kenya
Safaricom Information Risk & Compliance Internship Opportunities in Kenya
Responsibilities
Conduct cyber risk assessments of the Safaricom network and applications
Review vulnerabilities and research and recommend most practical and applicable solutions
Carry out
information security monitoring for critical systems as will be assigned, including logical access
Review policies and recommend improvements in line with best practice
Requirements
Currently on going student in Information Technology, Computer Science or related engineering degree
Interpersonal and communication skills
Attention to detail
Team player
Planner and organizer
How to Apply
Interested and qualified candidates should apply online by 19th Sptember, 2017
For more information and job application details, see; Safaricom Information Risk & Compliance Internship Opportunities in Kenya
Safaricom Vendor Experience Analyst Employment Opportunities in Kenya
Responsibilities
Ensure an excellent customer experience from end to end. Analyzing, understanding and executing constant improvements to the online/onsite and offline experience
Ensure an excellent vendor experience, supporting the variety of touch points across our platform, from on boarding to execute commercial/operation plans.
Responsible for the VNPS and NPS of the department, ensuring the right communication to the rest of the team and constantly exploring improvements to the KPIs.
Improve the customer experience based on feedback from customers,internal stakeholders and recommend remedial practices
Initiate and manage projects in order to meet the company strategy
Perform quality checks and monitor customer satisfaction KPIs and drivers
Training new and existing vendors on howto be successful and use of the platform. Create relevant training materials for vendors and teams
Build a community of vendors to maintain the existing vendor base – Through communication events
Improve the current vendor experience based on feedback from various sources
Perform quality checks on processes and systems to ensure vendor satisfaction
Monitor vendors to ensure they fulfill order within SLA without cancellation
Solve vendor issues such as they arise eg systems, content creation and reconciliation or escalating to the relevant departments.
Requirements
Degree in a Business related field, preferably marketing with Online Marketing experience
3 – 5 years’ experience in digital content management
Project management is a plus
Understanding of e-commerce on-boarding requirements
Experience in WordPress or content management system, 3 years hands-on experience on managing e-commerce websites
Solid experience of how to structure &optimize content for web
Must be willing and able to accommodate flexible work schedule during critical business periods.
Must exhibit high degree of ownership and accountability.
3 years of community management
How to Apply
Interested and qualified candidates should apply online by 18th Sptember, 2017
For more information and job application details, see; Safaricom Vendor Experience Analyst Employment Opportunities in Kenya
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Kenya.
