Recours Four Kenya Job Opportunities

Recours Four Client Relationship Manager Kenya Job Opportunities

Job Title: Client Relationship Manager
Job Location: Uganda

Our client company is a global leader in offering ICT based tracking solutions and is based in Uganda.
They seek a Clients Relationship Manager to join their Kenya Team.

Duties and Responsibilities:
•Building and maintaining relationships with clients and key personnel within customer companies.
•Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients.
•Letting customers know about other products the company offers.
•Attending meetings with clients to build relationships with existing accounts.
•Achieving client relationship targets and KPI’s as set.
•Working closely with Account Managers and Sales Consultants.
•Escalating and resolving areas of concern as raised by clients.
•Carrying out client satisfaction surveys and reviews.
•Monitoring company performance against service level agreements and flagging potential issues.
•Updating the CRM and ensuring account managers are aware of changes within clients.
•Passing leads to the sales team and following up on progress.
•Liaising with internal departments to ensure client needs are fulfilled effectively

Qualifications:
•Bachelor degree in a business related field.
•Strong interpersonal skills and an ability to build rapport with customers.
•Previous sales experience and an organized approach to work.
•Hardworking with a strong work ethic.
•Previous experience working as a client relationship manager or a track record of managing client relationships.


How to apply
Applicants can send their CV and state the position applied for in their subject of the email to us before 10th September 2017. Applicants currently staying in Nairobi are encouraged to apply. Kindly do not apply if you do not meet minimum requirements.
•Recours Four Kenya Consultants Limited
•Apply online here:
https://r4kenya.com/job/client-relationship-manager-vacancy-apply-now/
We are located on 4th floor, Kipro Centre in Westlands, Nairobi
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