Finn Church Aid Regional Quality Adviser (Africa and the Middle East) Job in Kenya
Finn Church Aid (FCA) is Finland’s biggest development co-operation Organization and the second biggest organization in Finland working in humanitarian aid.
Finn Church Aid is a member of the ACT Alliance (ACT), an alliance of faith-based development and humanitarian aid organizations forming one of the world’s largest aid organizations.
FCA is looking for a Regional Quality Adviser, Africa and the Middle East.Duties and responsibilities:Support Core Humanitarian Standard integration and verification process
Provide technical support on development and maintaining of context specific complaints systems
Liaise between the region and the HO when developing guiding documents & procedures related to quality, accountability and PME
Contribute development of FCAs new complaint handling system
Assist Head Office based in Helsinki. Finland at managing investigations of sensitive complaints
Competence and Personal Requirements:
Masters degree or equivalent work experience
In depth work experience in development cooperation in INGO sector
Knowledge on the Core Humanitarian Standard (CHS) and complaints handling and related systems
Experience of operational development and humanitarian work in fragile contexts is an asset
Language skills: Finnish, English, French
Interested candidates should submit their motivation letter and CV to email@example.com by Friday 13th October, 2016.
This is a fixed term position to 30th June 2017.
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