Fairmont Hotels Career Opportunities in Kenya

10. Front Office Manager


Job Number: KEN00675

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Front Office Manager, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service.

Summary of Responsibilities:
Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Lead and manage all aspects of the Front Office department and ensure all service standards are followed
  • Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Conduct regularly scheduled departmental meeting
  • Manage the departmental budget
  • Balance operational, administrative and Colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

    Qualifications:
  • Previous leadership experience required
  • Previous Property Management System experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: The position is open to Kenyan citizens only

    Apply Today:
    For more information and job application details, see; Fairmont Hotels Jobs in Kenya

    Closing Date: 10.Feb.2017, 7:59:00 AM

    11. Public Area Attendant

    Job Number: KEN00690

    First impressions are everything! As a Public Area Attendant we want our Guests to see a sparkling lobby every time they walk in. The pride you take in ensuring all public areas of the hotel are clean and tidy will reflect in the Guests view of our property as one of superior quality.

    Summary of Responsibilities:
    Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Clean assigned public areas throughout hotel
  • Empty trash in all public areas and clean public area restrooms
  • Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
  • Vacuum carpets where needed
  • Follow departmental policies, procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

    Qualifications:
  • Previous housekeeping experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to work well under pressure in a fast paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Please insert verbiage around hotel's ability to support visas/work permits

    Apply Today:
    For more information and job application details, see; Fairmont Hotels Jobs in Kenya

    Closing Date: 10.Feb.2017, 7:59:00 AM

    12. Fairmont Hotels & Resorts Duty Manager Jobs in Kenya

    At Fairmont Hotels & Resorts, our Colleagues and Leaders are with the exceptional service they provide to our guests – and also to one another. Be an ambassador for your hotel team as Duty Manager, where you will provide support as needed throughout all departments in support of efficient hotel operations and a memorable guest experience.

    Summary of Responsibilities:
    Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Oversee the smooth operation of the property and be the key contact for any guest issues or hotel emergencies
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Shift work required
  • Other duties as assigned

    Qualifications:
  • Previous leadership experience required
  • Previous Property Management System experience preferred
  • Computer literate in Microsoft Window applications preferred
  • University/College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: Must be a Kenyan Citizen

    Closing Date: 01.Apr.2017, 6:59:00 AM

    For more information and job application details, see; Fairmont Hotels & Resorts Duty Manager Jobs in Kenya

    More Fairmont Hotels Jobs at - Page | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |

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