Fairmont Hotels Career Opportunities in Kenya

11. Front Office Manager


Job Number: KEN00675

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Front Office Manager, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service.

Summary of Responsibilities:
Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Lead and manage all aspects of the Front Office department and ensure all service standards are followed
  • Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Conduct regularly scheduled departmental meeting
  • Manage the departmental budget
  • Balance operational, administrative and Colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

    Qualifications:
  • Previous leadership experience required
  • Previous Property Management System experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Visa Requirements: The position is open to Kenyan citizens only

    Apply Today:
    For more information and job application details, see; Fairmont Hotels Jobs in Kenya

    Closing Date: 10.Feb.2017, 7:59:00 AM

    12. Public Area Attendant

    Job Number: KEN00690

    First impressions are everything! As a Public Area Attendant we want our Guests to see a sparkling lobby every time they walk in. The pride you take in ensuring all public areas of the hotel are clean and tidy will reflect in the Guests view of our property as one of superior quality.

    Summary of Responsibilities:
    Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Clean assigned public areas throughout hotel
  • Empty trash in all public areas and clean public area restrooms
  • Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
  • Vacuum carpets where needed
  • Follow departmental policies, procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

    Qualifications:
  • Previous housekeeping experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to work well under pressure in a fast paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Please insert verbiage around hotel's ability to support visas/work permits

    Apply Today:
    For more information and job application details, see; Fairmont Hotels Jobs in Kenya

    Closing Date: 10.Feb.2017, 7:59:00 AM

    13. Demi Chef Pastry

    Job Number: MAR00038

    Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. The care and quality you devote to food preparation as Demi Chef de Partie will result in truly spectacular fare that delights our guests.

    Summary of Responsibilities:
    Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
  • Actively share ideas, opinions and suggestions in daily shift briefings
  • Ensure all kitchen Colleagues are aware of standards and expectations
  • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
  • Complete daily checks of all mis en place to ensure freshness and quality standards
  • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
  • Have full knowledge of all menu items, daily features and promotions
  • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
  • Follow kitchen policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

    Qualifications:
  • Previous experience in the Culinary field required
  • Journeyman’s papers or international equivalent required
  • Diploma Certification in a Culinary discipline preferred
  • Computer literate in Microsoft Window applications an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements: Eligible to work in Kenya.

    Apply Today:
    For more information and job application details, see; Fairmont Hotels Jobs in Kenya

    Closing Date: 10.Dec.2016, 11:59:00 PM

    More Fairmont Hotels Jobs at - Page | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |

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