Cellulant Jobs in Nairobi, Kenya

1. Systems Administrator

Who are we?

Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top.

In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content.

We are currently serving merchants and banks across 10 countries, and a wide set of industries

Our true competitive advantage lies in the ecosystem we are building – if we do a good job over the next few years, it will be the glue* that will connect everyone to everything – every consumer to every business in Africa.

To be able to meet these aggressive growth expectations we need to grow our dynamic team.

The System Administrator role is to ensure that all Cellulant Operating System Stack & External application / Tools are Optimized and Maintain uptime as per Cellulant's SLA.

This role ensures the integrity of Cellulant’s Systems.

Responsibilities:
Systems Design, Planning & Setup.
  • Capacity Planning
  • Systems Architecture Design
  • Systems Setup, tuning & Configurations
  • System resilience & Failover Design & Planning
    Systems backup
  • Catalogue System backups
  • Scheduling of backups
  • Verifying & Testing of Backups

    System monitoring.
  • Setup & Configuring Systems monitoring tools
  • Administration of the Monitoring tools
  • Systems Utilization & Capacity Monitoring
  • Systems SLA tracking

    System Replication, fail over and redundancy.
  • Replication verification
  • Schedule replications
  • Perform Systems failover Drills
  • Setup Systems Redundancy

    System Documentation.
  • Maintain Systems Inventory
  • Systems Architecture Diagrams
  • Maintain & Review Old documentations
  • Systems configuration Documentation
  • Systems tool documentation

    Design, Planning & Setup of Virtual Environment
  • Planning of virtualization platform
  • Setup of virtualization platform
  • Administration of virtual platform

    Defining and implementing Policies and Procedures.
  • Define & implement Systems Design policy
  • Define & implement Systems Setup policy
  • Define & implement Systems Access Policy
  • Define & implement Systems Standard Operating Procedures (SOPs)

    Systems troubleshooting & problem resolution.
  • Fault diagnosis
  • Problem resolution
  • Liaise with service providers for problem resolution
  • Follow up on Systems Reason for Outage with MNO’s & Partners

    Education and Experience
  • Degree in IT, Computer Science or related fields of study.
  • A minimum of 3 years’ experience in Linux Systems Administration environment.
  • Exposure in design and Capacity Planning for Web Service Systems Environment.
  • Experience in backend Shell Scripting e.g. Bash, SH, TSH e.t.c
  • Experience in Managing and administration of at least 1 database systems e.g. MySql (Preferred), Oracle, Postgresql, SQlite, MS-SQL e.t.c
  • Experience in data and database design standards and processes
  • Experience in customer engagement and Issue resolution.
  • Experience in Office Tools for Reporting, publishing and presentation preparation. In depth understanding of spreadsheet manipulation and reporting.

    2. Graphics Designer

    The role is functionally necessary to drive brand initiatives with speed and scaling projects market-to-market with consistency.

    You are responsible for leading the team in developing creative guidelines and directing creative work, including print collateral, websites, email campaigns, television and radio advertising.

    You work drives both internal and external brand initiatives.

    Key Functions:
  • Developing, managing and implementing internal and external creative designs and productions
  • Developing and managing content development for various digital platforms
  • Developing, managing and implementing ad campaigns across multiple platforms
  • Manage brand adherence across multiple platforms- internally and externally
  • Manage and distribute content on all relevant digital platforms regularly
  • Lead SEM and tactical strategy on website optimisation
  • Provide art direction for Ad campaigns
  • Translating design briefs into creative but practical branded materials

    Support Functions:
  • Social Media management to build relationships and foster community online
  • Producing and distributing monthly Newsletter
  • Support various departments on their creative production needs, prioritising customer needs accordingly.
  • Support creative production consultants in delivering content for company use.
  • Providing creative briefs for consultants
  • Providing guidelines and support to spatial changes across markets

    Required skills:
  • 2 to 5 years of experience working with graphic design, digital media, content management and related tools.
  • Demonstrated ability to juggle multiple projects
  • A strong understanding of brand development and multichannel marketing concepts
  • Excellent written and verbal communications skills.
  • Fluency with social media platforms and technologies.
  • Detail-oriented, organized, diplomatic team-player.
  • Background working in a fast-paced, demanding and entrepreneurial environment.
  • Experience and comfort with Windows and IOS programs
  • An intimate understanding of design, copy and web best practices/guidelines
  • Experience with a variety of software, including Photoshop, InDesign, Flash, etc.
  • Excellent leadership and persuasive skills
  • Fluency in analytics tools like Adobe Analytics and Google Analytics
  • Someone who can inspire others toward a big vision, while keeping track of the details
  • Ability to shift priorities quickly, while maintaining organization and control of project deliverables

    3. Implementation Engineer

    The Implementation Engineer is an engineer working in the Kenya Team.
    He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.

    Responsibilities:
    Service Management
  • Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
  • Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
  • Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
  • Responsible for service improvement deliverables as far as the customer is involved.

    Project Design and analysis
  • Responsible for requirements gathering and documentation during project discovery in the delivery process.
  • Translating gathered requirements into technical design documents that will include :
    1. Product definition document
    2. High level design document
    3. Low level design document

    Project Implementation and Integration
  • Serve as a technical lead in an implementation project. This will include:
    1. Product design and development
    2. Effort sizing and estimation
    3. Product design and development
    4. Project Management
    5. Resource management and reporting.
    6. Client engagement from a technical approach.
  • Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
  • Responsible for implementing process

    Closing the sale
  • Prepare technical proposal documentation for projects.
  • Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
  • Deliver the various Technical aspects of the Cellulant Delivery Model.

    Technical Relationship
  • Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
  • Assist in reporting requirements when they arise with the customer.

    Required skills:
  • Preferred: BSc. Computer Science/Software Engineering/IT;
  • Extensive experience with Java/PHP programming language;
  • Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
  • Extensive experience of web technologies - XML, JavaScript;
  • Experience with application security technologies (e.g. SSL) to ensure secure applications;
  • Experience in software life-cycle development (SDLC);
  • Preferred experience with Apache Tomcat application server and SOA;
  • Preferred experience with Linux , Solaris or UNIX OS’s;
  • Candidate should have at least 4-5 years of experience in application development.
  • Candidate should possess excellent interpersonal and communication skills
  • Candidate should have experience in high pressure environments/projects
  • Candidate should have good presentation skills
  • Candidate should have excellent report writing skills
  • Candidate should be a an excellent team player
  • Candidate must be a highly motivated individual with a high a proven work ethic.

    More Cellulant Jobs at, Page 2

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