Cellulant Jobs in Nairobi, Kenya
1. Systems Administrator
Who are we?
Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top.
In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content.
We are currently serving merchants and banks across 10 countries, and a wide set of industries
Our true competitive advantage lies in the ecosystem we are building – if we do a good job over the next few years, it will be the glue* that will connect everyone to everything – every consumer to every business in Africa.
To be able to meet these aggressive growth expectations we need to grow our dynamic team.
The System Administrator role is to ensure that all Cellulant Operating System Stack & External application / Tools are Optimized and Maintain uptime as per Cellulant's SLA.
This role ensures the integrity of Cellulant’s Systems.
Systems Design, Planning & Setup.
Systems Architecture Design
Systems Setup, tuning & Configurations
System resilience & Failover Design & Planning
Catalogue System backups
Scheduling of backups
Verifying & Testing of Backups
Setup & Configuring Systems monitoring tools
Administration of the Monitoring tools
Systems Utilization & Capacity Monitoring
Systems SLA tracking
System Replication, fail over and redundancy.
Perform Systems failover Drills
Setup Systems Redundancy
Maintain Systems Inventory
Systems Architecture Diagrams
Maintain & Review Old documentations
Systems configuration Documentation
Systems tool documentation
Design, Planning & Setup of Virtual Environment
Planning of virtualization platform
Setup of virtualization platform
Administration of virtual platform
Defining and implementing Policies and Procedures.
Define & implement Systems Design policy
Define & implement Systems Setup policy
Define & implement Systems Access Policy
Define & implement Systems Standard Operating Procedures (SOPs)
Systems troubleshooting & problem resolution.
Liaise with service providers for problem resolution
Follow up on Systems Reason for Outage with MNO’s & Partners
Education and Experience
Degree in IT, Computer Science or related fields of study.
A minimum of 3 years’ experience in Linux Systems Administration environment.
Exposure in design and Capacity Planning for Web Service Systems Environment.
Experience in backend Shell Scripting e.g. Bash, SH, TSH e.t.c
Experience in Managing and administration of at least 1 database systems e.g. MySql (Preferred), Oracle, Postgresql, SQlite, MS-SQL e.t.c
Experience in data and database design standards and processes
Experience in customer engagement and Issue resolution.
Experience in Office Tools for Reporting, publishing and presentation preparation. In depth understanding of spreadsheet manipulation and reporting.
2. Graphics Designer
The role is functionally necessary to drive brand initiatives with speed and scaling projects market-to-market with consistency.
You are responsible for leading the team in developing creative guidelines and directing creative work, including print collateral, websites, email campaigns, television and radio advertising.
You work drives both internal and external brand initiatives.
Developing, managing and implementing internal and external creative designs and productions
Developing and managing content development for various digital platforms
Developing, managing and implementing ad campaigns across multiple platforms
Manage brand adherence across multiple platforms- internally and externally
Manage and distribute content on all relevant digital platforms regularly
Lead SEM and tactical strategy on website optimisation
Provide art direction for Ad campaigns
Translating design briefs into creative but practical branded materials
Social Media management to build relationships and foster community online
Producing and distributing monthly Newsletter
Support various departments on their creative production needs, prioritising customer needs accordingly.
Support creative production consultants in delivering content for company use.
Providing creative briefs for consultants
Providing guidelines and support to spatial changes across markets
2 to 5 years of experience working with graphic design, digital media, content management and related tools.
Demonstrated ability to juggle multiple projects
A strong understanding of brand development and multichannel marketing concepts
Excellent written and verbal communications skills.
Fluency with social media platforms and technologies.
Detail-oriented, organized, diplomatic team-player.
Background working in a fast-paced, demanding and entrepreneurial environment.
Experience and comfort with Windows and IOS programs
An intimate understanding of design, copy and web best practices/guidelines
Experience with a variety of software, including Photoshop, InDesign, Flash, etc.
Excellent leadership and persuasive skills
Fluency in analytics tools like Adobe Analytics and Google Analytics
Someone who can inspire others toward a big vision, while keeping track of the details
Ability to shift priorities quickly, while maintaining organization and control of project deliverables
3. Implementation Engineer
The Implementation Engineer is an engineer working in the Kenya Team.
He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.
Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
Responsible for service improvement deliverables as far as the customer is involved.
Project Design and analysis
Responsible for requirements gathering and documentation during project discovery in the delivery process.
Translating gathered requirements into technical design documents that will include :
1. Product definition document
2. High level design document
3. Low level design document
Project Implementation and Integration
Serve as a technical lead in an implementation project. This will include:
1. Product design and development
2. Effort sizing and estimation
3. Product design and development
4. Project Management
5. Resource management and reporting.
6. Client engagement from a technical approach.
Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
Responsible for implementing process
Closing the sale
Prepare technical proposal documentation for projects.
Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
Deliver the various Technical aspects of the Cellulant Delivery Model.
Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
Assist in reporting requirements when they arise with the customer.
Preferred: BSc. Computer Science/Software Engineering/IT;
Extensive experience with Java/PHP programming language;
Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
Experience with application security technologies (e.g. SSL) to ensure secure applications;
Experience in software life-cycle development (SDLC);
Preferred experience with Apache Tomcat application server and SOA;
Preferred experience with Linux , Solaris or UNIX OS’s;
Candidate should have at least 4-5 years of experience in application development.
Candidate should possess excellent interpersonal and communication skills
Candidate should have experience in high pressure environments/projects
Candidate should have good presentation skills
Candidate should have excellent report writing skills
Candidate should be a an excellent team player
Candidate must be a highly motivated individual with a high a proven work ethic.
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