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Radio Room Supervisor Job in Kenya Location : Nairobi Application Deadline : 03-Apr-12 Type of Contract : FTA Local Post Level : GS-6 Languages Required : English Starting Date : (date when the selected candidate is expected to start) 15-May-2012 Duration of Initial Contract : One Year Expected Duration of Assignment : N/A Duties and Responsibilities Summary of key functions: Management of telecommunications services;Providing Telecommunications support and advice;Keeping Telecommunications Equipment Operational;Supporting Users;Creation of partnerships within UN/Local Communications Network;Provision and facilitation of knowledge building and management. Functions / Key Results Expected. Ensures Management of telecommunications focusing on achievement of the following results: Manage the shift system to ensure 24/7 operation and the availability of a reserve radio operator to be called on, in the event of staff sickness or any other emergency;Ensure all incoming/outgoing radio/telex/fax messages to concerned UN personnel/Registry, are typed, distributed and logged properly;Supervise the maintenance of chronological files for all incoming and outgoing telexes, facsimile and radio messages;Supervise maintenance and update the internal telephone directory;Supervise the operations of radio networks by transmitting, receiving and processing of radio/data traffic to/from other stations within the network as directed by CSA and SIOC;Monitor and enforce proper use of radio procedures and discipline in the radio networks; Report users who do not follow standard communications and missions tracking procedures;Supervise the maintenance of telephone logs and processing of timely monthly invoices for staff members. Follow up on cost recovery for private calls made by staff members.Provides Telecommunications support and advice, focusing on the achievement of the following results: In coordination with the UN Field Security Coordination Officers and Radio rooms in Somalia, receives security information to update UN staff in the field on the development of the current security/emergency situation in the areas where they operate;After receiving from all UNDSS radio rooms the daily tracking sheets, consolidate the one for Somalia to be sent to UNDSS New-York;Crisis management capacity: in case of any crisis coordination center (CCC) is fully activated, take appropriate action for equipment and staffs to be fully operational (see MOSS tables).Keeping Telecommunications Equipment Operational focusing on achievement of the following results: Ensure proper use of the equipment and report any misuse by any staff member to SIOC-OPS and local FSCOs if necessary. This includes monitoring the use of all telephones and other “paid for” systems;Confirm that all equipment is functioning well and any problems observed notified to SIOC-OPS and the FSCO and the ECS Manager;Supervise minor maintenance and repair works on communications equipment including follow up on repairs of faulty landlines with respective local telephone companies;Responsible for daily routine service checks for all equipment at duty station and log serviceability status;Responsible for all equipment and stores in the Radio room. Report faulty equipment to Communications Manager for immediate action. Supervise the daily VHF radio checks as advised by SIOC-OPS.Provides support to users, focusing on the achievement of the following results: Assists and trains newly arriving staff members in the acquisition and operation of telecommunications/VHF and HF radio Equipment;Programming of telecommunications equipment for all UN Agencies.Ensures provision and facilitation of knowledge building and management focusing on achievement of the following results: Provides periodic guidance and instructions on radio operation procedures to field based radio operators;Train the radio operators on the use of the telephone lines with basic and advance features; also train them on the operation of mobile radios; Perform other related duties as required.Ensures creation of partnerships within UN and the local communications network focusing on achievement of the following results: Maintain contact with UN Humanitarian Air Services Coordinator/WFP and give details to UN Agencies of flight arrivals/departures; Supervise the maintenance and updating of all International and National staff lists at the duty station;Supervise the monitoring of all staff movements by tracking missions in accordance with SIOC-OPS directions. Log every event in the designed formats. Report all incidents to FSCO or the FSCO Operations Manager immediately;Supervise and maintain communications security at all times. Report immediately with details of any failure.Impact of Results: The duties performed by the Radio Supervisor have a direct impact on the security and safety of UN staff operating in the field and also the UN property. The key results have an impact on the success of Country Office communications and operation activities between the Country Office and the various Field Offices.
Required Skills and Experience Education: Completion of Secondary education with specialized certification in computer or radio communications;Degree in telecommunication or related fields is desirable but, not a requirement;Technical training in communication equipment;Recognized certificates in radio communication is desirable.Experience: 6 years’ in administration experience including experience in radio communications;Experience in the usage of computers and office software packages (MS Word, Excel, etc.);Experience in handling of web-based management systems;Knowledge in hardware installation and maintenance is desirable;Experience as Radio Operator/Supervisor, Call agent or related is an advantage.Language Requirements: Proficiency in and English (both oral and written);Working knowledge of Somali or Arabic is desirable.Other Requirements: Applicants are requested to upload a copy of their latest updated and signed P11 Form instead of a CV. The P11 form can be downloaded from this website: http://www.sas.undp.org/Documents/P11_Personal_history_form.doc Internal candidates are requested refer to the Rank-in-Post Policy for the Minimum Time-in-Post requirement before submitting applications to ensure eligibility - http://content.undp.org/go/prescriptive/Human-Resources---Prescriptive-Content/download/?d_id=2069041
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