We are a hardware (tools, building materials, industrial equipment) and home-ware (garden and home accessories) super store, looking to fill the following position with an energetic, experienced candidate of superior people’s skills.
Job Title: Showroom Manager
Reports to: Head, Bulk Retail
Purpose and Scope:
The Showroom Manager will be charged with managing efficient running of all facets within the retail space through:
Ensuring all the process related to showroom opening & closing are followed correctly
Ensure Staff discipline, grooming standards, proper uniform, and ID cards are displayed
Ensure cleanliness of the store, exterior and interior
Security guard allocation and attendance, close observations of Security behavior.
Focus on sale and customer service. At all times professional, efficient, prompt, polite and courteous service must be provided to all the customers. The Manager is in charge of improving the standards of service offered in the outlet at all times.
Ensure proper feed back of the customers about their shopping experience at store. Check complaints, discontent, displeasure, or unhappiness of the customer; customers need to be smoothly handled, their queries and problems well attended to
Managing Business development within the retail space
Building and maintaining relationships with suppliers
Ensuring proper and efficient Merchandising in the retail space
Ensuring shop Stock levels are efficiently monitored & at optimal levels at all times
Creating excellent Customer service experience in the retail space
Overseeing and managing the Retail team
Ensure quotes are converted into sales in a more efficient way.
Developing an all rounded retail team by ensuring that their knowledge of the product is up to date through regular training programs
Interested candidates should send their CVs to firstname.lastname@example.org
All applicants are required to indicate the position they are applying for in the subject line of the email.
Applications shall be reviewed on a first-come-first-served basis
Only shortlisted candidates shall be contacted.