Retail Store Manager Job

Retail Store Manager

4 Positions

Industry: Home Shopping

Location: Dar- es salaam, Tanzania

Our client, a leading retailer for home shopping is looking for a Retail Store Manager to be based initially in Dar-es-salaam – Tanzania with a possibility of later posting to either Mwanza, Arusha or Zanzibar.

Candidates currently working in any of the major retail stores (supermarkets) and looking for a management position encouraged to apply.

Key Responsibilities

  • Maximise the operating profit of the store, by ensuring heightened service levels as well as effective management of resources, sales and costs.
  • Effectively manage the staff and regularly monitor performance within the store.
  • Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
  • Ensure staff are trained and managed to provide excellent customer service
  • Ensure that there is a supervisor presence within the Section/store at all times.
  • Ensure customer complaints are handled effectively and in line with the retail store company policy
  • Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
  • Merchandise to maximise sales, including maintaining window and in-store displays to a high standard in line with merchandising guidelines.
  • Manage operating costs within budgetary guidelines.
  • Provide department reports on slow moving, fast moving and non moving items to the store
  • Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.

    Key skills and knowledge

    At least 5 years experience in a major retail store.

    Well developed technical skills in the following areas:

  • Customer Care and Selling
  • Merchandising
  • Stock Management
  • Product Knowledge
  • Security

    Outstanding Financial management

    Planning, organising and prioritising

    Training and development skills

    Personnel management experience

    Problem analysis and decision making

    Excellent listener

    A competitive salary package guaranteed

    If you have the skills and competences for this role, and are ready to relocate to Tanzania, send your CV ONLY to: by Friday 23rd September.

    Kindly indicate position title and minimum salary expectation on the subject line.

    Only serious candidates need apply

    For more: Job Opportunities

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