Raha.com Jobs

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raha.com an ISP in Tanzania wishes to recruit positions of Sales Manager and Customer Sales Manager

Our main philosophy was and has always been to serve our clients with the optimum - turnkey, reliable, high speed and cost effective Internet and related solutions.

Our work was cut out for us and research commenced to find a system that was faster and more reliable than the dial-up services that we then offered.

Once again we broke new ground and we were the first to launch the Wireless Broadband solution, thus the inception of raha.com

Sales Manager


  • Degree in Sales and Marketing
  • Diploma of IT or Computer Science, with knowledge of ISP services.
  • Excellent communication skills
  • Result oriented
  • 2 years Sales Management required with +- 5 years sales experience in an ISP Company.

    Duties and Responsibilities:

  • You will be required to increase sales, retain customers, cold call, account manage
  • The job entails reporting and budget management
  • Team management / meeting individual targets
  • Marketing and Product Management understanding
  • Preparing marketing strategies and organize marketing activities.
  • Monitoring competitor products offerings with a view to ensuring the Company’s products have a competitor edge
  • Conducts one-on-one review with all Account Executives to improve Account Executive’s sales and activity performance.
  • Customer Sales Manager

    Minimum Requirements

  • Tech knowledge in ISP Industry
  • 3yrs sales/Key Accounts Management
  • Solutions driven
  • Knowledge in ISP services
  • Diploma in IT/ Computer Science is an added advantage
  • Diploma/ Degree in Public Relations

    Duties and Responsibilities

  • To co-ordinate and facilitate the prompt and efficient handling of all client queries.
  • Make timely decisions, taking action or initiating action when appropriate.
  • Establish clear procedures for the handling of all client queries.
  • Maintain personal and close contact with Clients to make sure that services are delivered to their satisfaction.
  • To monitor the Customer Services data and information.
  • Set-up procedures and review continuously to ensure effective and efficient service to clients.
  • Generate workable solutions, exploring different ways to deal with customer service challenges and opportunities.
  • Analyze customer queries, complaints, suggestion and recommend the appropriate action.
  • Liaise with the Sales team regarding any service issues.
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