Quality Assurance and Clinical Services Manager Job

Population Services International – Kenya Social Marketing & Communication for Health.

Position: Quality Assurance & Clinical Services Manager

Location: Nairobi

Population Services International (PSI) is an international nonprofit organization that harnesses the vitality of the private sector to address the health problems of low-income and vulnerable populations.

PSI seeks an entrepreneurial, results-driven and highly competent candidate for the above position.

General Description of Role:

  • The Quality Assurance and Clinical Services manager will bring technical expertise to PSI/Kenya that will be critical in the successful implementation of a reproductive health network.
  • S/he will be responsible for all quality aspects of the Reproductive Health (RH) program including the oversight, auditing and continuous monitoring of QA standards within the RH network.
  • S/he will be responsible for the effective implementation of the PSI/Kenya Quality Assurance Plan.
  • S/he has overall responsibility over all clinical services aspects of the RH program.
  • The QA & CS Manager reports to the PSI/Kenya Country Deputy Director and will work closely with the RH Marketing and other staff to ensure a successful and well coordinated project.


    These include, but are not limited to:

  • Provide leadership in the implantation of the Reproductive Health network to accelerate service expansion for long term methods
  • Advocacy and collaboration with MOH/DRH and other key RH stakeholders
  • Review and or evaluate PSI’s provider training curriculum according to latest WHO and Kenyan MOH guidelines
  • Develop quality standards for PSI’s reproductive health network and determine ways to monitor the successful implementation of these standards within the network
  • Overall responsibility for Quality Assurance in all aspects of the RH program
  • Work closely with Supply Chain Department to ensure timely procurement and supply of FP commodities
  • Ensure the establishment, maintenance and monitoring of quality standards within the network of trained providers
  • Identify, document, disseminate appropriate evidence based best practices in RH service provision and take them to scale nationally
  • Manage a team of 15 clinical staff

    Qualifications, Experience and Skills:

  • Relevant clinical degree required preferably with post graduate qualification in public health, international health or related degree.
  • minimum of 5 years technical expertise in clinical and/or community based services preferably in a donor funded program
  • Minimum 3 years experience in family planning or reproductive health services, public health.
  • experience in training, curriculum development, training needs assessment, follow up and evaluation
  • demonstrated creativity, strategic thinking, analytical and problem solving skills
  • Excellent interpersonal skills and ability to work effectively in teams.
  • Ability to work independently or with minimal supervision
  • Strong computer skills (word processing, spreadsheets, presentations).
  • Strong writing skills
  • Excellent spoken and written English Qualified candidates should submit a letter of interest and current curriculum vitae to: recruitment @ psikenya.org

    Deadline: 15th June

    For more information and application, visit: Quality Assurance and Clinical Services Manager Job Website
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