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Location: Nairobi, Kenya.

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Job title: Senior Officer, Communication

Unit / dept / delegation: Communication Department, Eastern Africa Regional Representation, Nairobi

Reports to: Advocacy advisor

Key duties and responsibilities

Develop a regional communication strategy that will address the following:

Media Relations -Reacting and responding/ taking a proactive approach/ networking

  • Build and sustain relationships with members of the international press and other professional communications networks in the region. Maintain a database of national and international journalists and media contacts; ensure they receive press releases etc
  • Monitor media trends in the region
  • Pitch stories and identify media needs and offer adequate options for media tours to IFRC and NS operations/programmes
  • Assist in the development and maintenance of a roster of credible Red Cross and Red Crescent spokespersons

    Capacity building and support to NS

  • Provide support to National Societies communications teams in the production of their own plans and budgets
  • Work closely with information and communications colleagues in the National Societies to facilitate the development of their relationship with the media, production of communications materials etc
  • Support NS in time of emergencies

    Raise IFRC and NS in East Africa profile and serve as an agent of innovation and social mobilization with a focus on youth and beneficiaries

  • Use innovative methods and new communication technologies to deliver a multimedia strategy that communicates on IFRC’s work and impacts while giving youth and beneficiaries a voice
  • Design and create high quality communications materials that result in broad visibility of IFRC and NS humanitarian impacts, based on evidence from the field
  • Reach out to a wide audience, especially youth, through the use of the latest communication technologies such as web communications, social media and virtual communities, in line with IFRC's Strategy 2020
  • Liaise with the IFRC Communications Manager, Africa to support global campaigns
  • Coordinate with communication counterparts in other organisations
  • Maintain a database on key stakeholders, communications and advocacy working groups, donors and decisions makers in east Africa and ensure key messages are communicated in the right forums

    Internal communication and support

  • Develop regional plans and budget to provide communications support
  • Support the Regional Representative in matters of official communication, speeches, and communication material for meeting with key stakeholders and donors
  • Develop a communication calendar with key regional and international dates and events
  • Respond in a timely fashion to routine enquiries from the press and requests from other parts of the Movement for information
  • Write articles for internal and external Red Cross publications, including Africa Reportage, online channels such as www.ifrc.org or other corporate/internal platforms
  • During field trips write case studies and take photographs to document the IFRC/NS programmes and share these with the media as appropriate
  • Work closely with programme teams, secure and use their resources efficiently to ensure that quality promotional/marketing materials are produced to highlight our actions and impacts to partners and the general public
  • Maintain a database of publishers, designers, videographers, photographers and other specialist technical communications contacts. When appropriate propose the services of these freelancers to the various departments, IFRC representations and/or NS
  • Inform Federation colleagues of their responsibilities in relation to the media, corporate communication and disseminate guidance on this

    Duties applicable to all staff

  • Actively work towards the achievement of the Federation's goals
  • Abide by and work in accordance with the Red Cross Red Crescent principles
  • Perform any other work related duties and responsibilities that may be assigned by the line manager

    Impact of Results:

    Through identifying and supporting the communication needs of National Societies in IFRC East Africa region, Red Cross Red Crescent Movement, donors and beneficiaries, IFRC’s profile, as well as that of the NS, will be raised especially after promoting IFRC’s key issues, and promoting the voices of the communities in which IFRC works.

    Required Qualifications

    Education

  • University degree, preferably in media studies, public relations and/or communication related

    Experience

  • Minimum 5 years experience of working in communication in a similar position
  • Professional experience working for the Red Cross/Red Crescent

    Skills and Knowledge

  • Sound knowledge and proven experience in office software packages (MS Word, Excel, etc), web based management systems
  • Proven experience with web communications, social media and virtual communities
  • Proven experience in large and complex emergencies response
  • Experience of working in a cross-cultural and cross-functional environment
  • Demonstrable experience in designing and implementing communications strategies
  • Strong interpersonal and problem solving skills and good understanding of the global organization
  • Ability to manage and deliver communication strategies in a challenging environment.
  • Excellent communication skills, writing skills and ability to provide authoritative advice
  • Good understanding of humanitarian challenges affecting East Africa
  • Sensitivity to challenging political contexts
  • Knowledge of video gathering and editing, an asset

    Language

  • Fluency in both spoken and written English
  • Working knowledge of French

    Competencies

  • Ability to work in a team and coordinate with others
  • Ability to work to tight deadlines and handle multiple tasks
  • High degree of integrity, discretion, and personal conduct
  • Flexible and adaptable to changing working conditions
  • Self-motivated, with good judgment and initiative
  • Good verbal and written communication skills
  • Good interpersonal skills
  • Ability and willingness to support and help others
  • Sensitivity to diversity
  • Good level of attention to detail
  • Innovation
  • Demonstrates commitment to IFRC’s mission, vision and values.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

    Submission of applications:

    CV and cover letter should be submitted by email to hr.eastafrica [at] ifrc.org;

    Kindly note that due to the large volumes of applications received;

    1.Only e-mail applications will be accepted

    2.Received applications will be short-listed on an on-gong basis

    3.Only short listed candidates will be contacted

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