The International Livestock Research Institute (ILRI) is seeking to recruit an ICT Customer Services Officer to be based at ILRI and who will be responsible for providing high level ICT Customer Service to users.
Bachelor’s degree in computer Science or equivalent.
A minimum of 3 years experience in an ICT support environment
Certification as a (MCDST) or (MOS) or (MCSE) or Information Technology Infrastructure Library (ITIL).
Ability to work under high pressure to meet tight deadlines.
Good communication and interpersonal skills and ability to communicate fluently in English.