Reporting to the Executive Director, the Membership Development Manager will have the overall responsibility to develop and implement a comprehensive membership strategy aimed at membership recruitment and retention, complemented by membership services that add value and allow revenue generation to grow the Council for the benefit of all Members.
The Membership Manager will be responsible for 3 broad areas:
Lead in Membership Development:
Lead in Membership Services:
Lead in Marketing:
Required Competencies & Qualifications:
In order to perform the required tasks effectively, the candidate should have the following key competences:
Marketing, advocacy and networking: ability to inspire and motivate prospective members. You should be an energetic, creative, outgoing, person, with a ‘can do’ attitude; a persuasive negotiator, able to communicate EABC’s value proposition to members and stakeholders.
Planning & Organization: including developing clear goals that are consistent with agreed organisational objectives; identifying priority activities and assignments; and is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
Working with others - Able to establish and maintain effective working relationships with Members, other departments and EABC Stakeholders.
Communication - Excellent writing and speaking ability and strong interpersonal skills necessary.
Teamwork: -A team player, who works collaboratively with colleagues to achieve EABC’s Objectives. Ability to work in a multicultural environment with diverse groups of stakeholders.
Academic and Professional background: - An degree in Marketing, Social Sciences, Business administration or any other any other relevant field is required.
Work Experience: - A minimum of three years progressive experience working with companies, either in Membership support, marketing, selling or advocacy is required. Knowledge of the EAC integration issues, the EABC and private sector priorities are a must. Experience working with Business Membership Organisations is a key asset.
IT Skills: - IT literate: Familiar with using the Microsoft Office, databases, spreadsheets, and web applications including email, e-marketing, s-surveys, e-discussion groups, etc
Languages: - English is the main EAC working language. Fluency in oral and written English is required. Knowledge of French and Kiswahili will be an added advantage.
Nationality: - This position is only open to nationals of EAC Partner States – Burundi, Kenya, Rwanda, Tanzania and Uganda.
How to Apply
Applicants should submit their application, clearing indicating how they meet the requirements of the position, plus a detailed CV, stating their current position, remuneration, email and telephone contacts and 3 references
Your application should be sent via email to recruitment [at] eabc-online.com; to reach EABC.
Only shortlisted candidates will be contacted for interviews.
EABC is an equal opportunity employer. Recruitment is done on merit and with no regard to one’s nationality, age, colour, gender, marital status, sexual orientation, disability or impairment, race or creed.
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