Compugoal Computer Services

Compugoal Computer Services is a premier Computer sales, repair & Maintenance, Web design, development, and training company serving a broad range of clients from the public and private sectors.

Compugoal Computer Services wish to recruit an:

1. IT Technician to be based in our Nairobi office

Reporting to the Technical IT Manager, the primary role will be to monitor and maintain Compugoal Computer Service’s Client computer systems and networks, install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems either over the phone or in person.

Develop manuals, standard operating procedures and training covering all aspects of technical information management in the Organization and ensure proper utilization and maintenance of information and data management equipment.

Essential Functions

  • Track, prioritize and document requests using an IT support request system
  • End user support, routine maintenance and Infrastructure support.
  • Maintaining inventory of equipment and IT supplies (cables, adapters, etc.)
  • Undertake the day to day operation of backup systems
  • Install and configure new computers and other IT equipment
  • Researching, learning, and evaluating new software testing and evaluating new technology.
  • Installing and configuring computer hardware operating systems and applications; and monitoring and maintaining computer systems and networks.
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
  • Providing support, including procedural and system documentation; setting up new users’ accounts and profiles and dealing with password issues.
  • Conducting electrical safety checks on computer equipment.

    Qualifications and Experience

  • A BSc. degree in Computer Science or Information Technology from a recognized university
  • Excellent Communication skills using speech and writing
  • Ability to systematically troubleshoot complex problems in printers, Scanners, Laptops and desktop computers
  • 3 years experience in the ICT field.
  • Mature and realistic approach towards job related assignments
  • Certified ICT qualifications will be an added advantage
  • Ability to manage and resolve conflicts in a mutually respectful manner
  • Maintain a positive and constructive attitude.
  • A highly innovative, results oriented individual with excellent organizational skills
  • Operate within Compugoal Computer Services communications standards for timeliness.

    Send CV to: careers{at}compugoal.com

    Application deadline: 25 December

    For more information, see: Compugoal Computer Services

    For more information and application, see: Job search

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