CIC Insurance Group Jobs

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Assistant Claims Analyst CIC Insurance Group

CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country.

CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd.

Role Purpose: To efficiently handle all claims and settle within stipulated timelines

Role/Job Description

To register and process all reported claims and appoint relevant service providers where applicable and advice the clients on the required claims supporting documents.

To receive and acknowledge all customer correspondences.

To initiate claim recoveries.

To accurately post, maintain and review claims reserves on a continuous basis

To raise payment requisitions within the set standards.

To promptly and efficiently attend to customer queries, and complaints

Ensure all claims documents are archived in the relevant systems.

To continuously recommend system enhancements for improved services.

To communicate risk improvement measures for implementation in the underwriting. department by monitoring claims experience trends.

To distribute the incoming correspondences and dispatch outgoing correspondences

To resolve customer complaints and disputes swiftly, fairly and diplomatically.

Prepare various claims analysis reports for clients and management consumption.

Any other duties as may be allocated by the management from time to time

Academic Qualifications

Bachelor’s Degree in a relevant field

Professional Qualifications

Certificate of proficiency in Insurance

Relevant Work Experience: At least two Years in underwriting/claims department preferably in a busy environment.

If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.For example: Ref : Application for Assistant Claims Analyst Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment [at] cic.co.ke

The application should reach us by close of business .

Please note only shortlisted candidate will be contacted.

If you do not hear from us consider your application unsuccessful.

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