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Kenya Airways is truly the Pride of Africa. Our global network now reaches 56 destinations, 45 of which are spread across the Africa continent.

With a modern fleet of 33 aircrafts, including four Boeing 777 series, makes us one the youngest fleets in Africa.

Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within Africa and around the world.

At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform.

And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.

Administrative Assistant Job in Senegal - Passenger Sales Senegal (Kenya Airways)

Brief Description

To provide a comprehensive secretarial and administrative services which is responsive to business needs

Detailed Description

Prepare, Compile & Dispatch documents, correspondence, reports presentations for efficient and effective communication.

Handle reservations and ticketing of walk in customers.

Organize and facilitate travel and diaries for efficient & effective office operations.

Develop; Implement & Maintain document management systems to ensure availability of up to date & accurate information.

Facilitate Orientation and Induction of new staff to ensure a clear understanding of the organization & ease of settling in.

Ensure availability of office supplies, equipments & facilities for efficient and effective office operation/ function.

To communicate to business partners, staff and other stake holders for effective PR and customer relations.

Handle Flying Blue enrollment, miles redemption and any correction in statements by our customers.

Job Requirements

University degree is desirable.

Excellent Communication / Interpersonal Skills

IT Literacy

Knowledge of Reservations and Ticketing

3 years of relevant experience in a large organization or Travel Agency.

Additional Details

Team Player

Integrity

Attention To Detail

Customer Focus

Result Oriented

Resilience

Administrative Assistant/ Registry and Housing - (Ugandan Nationals Only), Kampala

Summary of key functions:

Maintenance of the registry system

Effective mail and pouch management and cost recovery for related services to agencies

Management of the UN Housing

1. Ensures maintenance of registry system focusing on achievement of the following results:

Set up and maintenance of the office filing system in accordance with the UNDP Global Filing System and the Office intranet/E-documentation;

Opening of new subject files as required and disposal of old files in accordance with the established retention schedule;

Maintenance of archives, making sure files are properly stored and accessible; safe keeping of documents according to the office E-documentation system;

Provision of photocopies of material from the confidential registry files, as requested by staff. Assistance in the collection of reference and background material from registry files;

Establishment and maintenance of records system of file movements within the office; maintenance of the office circulation and reading files using efficiently the office intranet system;

Preparation of correspondence and reports related to registry activities;

Participation in the creation and maintenance of an electronic registry/archive system in close cooperation with the ICT staff.

2. Ensures provision of effective mail management using the office intranet and E-documentation focusing on achievement of the following results:

Receipt, registration, coding and forwarding of incoming faxes, letters and other correspondence to proper department/unit/officer;

Registration and dispatch of the outgoing communications, including pouch, and follow-up distribution. Prepares the summary of enclosure forms and necessary documents and maintains the file on pouches received to ensure that all bags are accounted for;

Ensures cost recovery on Pouch Operations prorating and billing of user agencies.

Assist in managing the UN Housing focusing on the achievement of the following results:

Preparation of tenancy agreement; announce availability of vacant houses, facilitates inspection of houses by intending tenants, receives complaints from tenants and reports to the supervisor;

Monitoring of rent payments and payment for utilities;

Facilitation and maintenance of records on repair of houses and equipment, generator, lawn mower etc. Impact of Results:

The key results have an impact on the accurate, safe, cost-effective and timely execution of the CO services.

Required Skills and Experience

Education:

Secondary Education.

Experience:

4 years of relevant work experience

Ability to work with computer and office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and database packages.

Language Requirements:

Fluency in the UN and national language of the duty station

Note: Previous candidates are not required to reapply.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture.

Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply.

All applications will be treated with the strictest confidence.

Closing Date: Friday, 13 January 2012

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